Telly Moholeng
IT Technician
Nelspruit
Summary
Dynamic IT professional with a friendly demeanor and strong teamwork skills, experienced at SF Consortium in optimizing network performance and enhancing user experiences. Proven ability to manage end-user accounts and implement security best practices, while fostering collaboration across departments to resolve complex technical issues effectively.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Mr
SF Consortium
05.2019 - Current
- Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and [Type] policies.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Worked with various systems, software, and peripherals, and various types of games.
- Deployed [Type] devices across multiple facilities, connecting hardware to central [Type] network hubs for multi-site interconnectivity.
- Obtained and evaluated information about new systems, peripherals and software technology.
- Enhanced user experience by customizing desktop environments to meet individual preferences and needs.
- Optimized network performance, ensuring stable and reliable connectivity for all users.
- Developed strong relationships with colleagues across departments, fostering a collaborative environment for troubleshooting complex technical issues.
- Supported remote workers by establishing secure and efficient virtual desktop infrastructures.
Desktop Support Technician
Trinity House Randpark Ridge School
01.2009 - 05.2019
- Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and [Type] policies.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Worked with various systems, software, and peripherals, and various types of games.
- Learned and implemented new software testing procedures.
Photocopier Operator
Trinity House Randdpark Ridge School
01.2004 - 12.2008
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
N+
College Campus
Parktown North, South Africa 01.2010 - 12.2010
A+
College Campus
Parktown North, South Africa 01.2008 - 12.2008
Skills
Friendly, positive attitude
Timeline
Mr
SF Consortium
05.2019 - Current
N+
College Campus
01.2010 - 12.2010
Desktop Support Technician
Trinity House Randpark Ridge School
01.2009 - 05.2019
A+
College Campus
01.2008 - 12.2008
Photocopier Operator
Trinity House Randdpark Ridge School
01.2004 - 12.2008
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