Telang Leboto

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted clients in completing home loan applications and gathering necessary documentation.

• Identifying inefficiencies in internal controls and applications that could result in potential fraud.
• Oversee day-to-day operations, including loan processing and client onboarding, while driving continuous improvement in turnaround times and customer satisfaction
• Playing key role in ensuring correctness of system updates to align with business procedures.
• Ensured regular engagement with stakeholders and drove service delivery
• Take accountability for all risk events and delivery of specified and agreed upon controls. Reporting of risk and controls that ensures compliance.
• Contribute to system migration and process optimization projects to improve operational efficiency and eliminate bottlenecks
• Ensure that all transactions are executed accurately, efficiently and in compliance with internal policies and external regulatory requirements.

• Communicate decision, together with all outstanding or incorrect information to team leader and sales/dealer. • If approved, pay-out on SAP system to correct dealer as per Invoice