Tekoetsile Jacob KGOSIENG
Germiston
Summary
Responsible Truck Driver with expertise in planning routes, collecting payments and resolving customer service issues. Bringing several years of related experience, advanced inspection skills, and defensive driving abilities. Service-oriented with strong attention to detail and systematic approach to safety. With clean records no violation. Code 10 with valid pdp and password.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Truck Driver
Rtt
Boksburg
08.2016 - 07.2024
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Maintained safe driving habits to protect property and general public on roadways.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Obtained signatures needed to complete and process paperwork.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Processed shipment documents neatly and efficiently for each load.
- Reported all accidents or violations to management immediately upon occurrence.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Communicated with dispatchers regarding pickup and delivery times.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Verified load against shipping papers to ensure accuracy of shipment.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Worked well with dispatchers to communicate route and schedule changes.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Truck Driver & Buyer
Remade recycling
Johannesburg
03.2015 - 02.2016
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Verified load against shipping papers to ensure accuracy of shipment.
Owner Driver
Guideline trading cc
Johannesburg
04.2009 - 02.2014
- Implemented quality assurance processes to ensure product excellence.
- Monitored performance of personnel against goals set forth by the company.
- Collaborated with other owners on joint ventures and shared resources.
- Maintained relationships with existing clients by providing superior customer service.
Driver
Guideline trading cc
Alberton
08.2006 - 03.2009
- Picked up clients from specific locations to transport and drop off at destinations.
- Assisted passengers with loading and unloading their luggage.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Education
Katlehong High School
Germiston 01-2002
Skills
- Vehicle inspection
- Route planning
- Hazardous materials safety
- Customer service
- Document processing
- Traffic pattern analysis
- Team collaboration
- Load verification
- Performance monitoring
- Problem resolution
- Time management abilities
- Operating: Bakkie with trailer panel van
- 4ton truck operations auto & manuals
- 8ton truck operations
Languages
English
First Language
English
Advanced (C1)
C1
Afrikaans
Beginner (A1)
A1
Certification
Code 10 with pdp and valid passport
References
References available upon request.
Timeline
Truck Driver
Rtt
08.2016 - 07.2024
Truck Driver & Buyer
Remade recycling
03.2015 - 02.2016
Owner Driver
Guideline trading cc
04.2009 - 02.2014
Driver
Guideline trading cc
08.2006 - 03.2009
Katlehong High School