Donald Tefo Mohono

Productivity Optimization

• Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
• Set, enforced and optimized internal policies to maintain responsiveness to customer demands.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Advanced productivity KPIs by leading trainings on procedures and safety practices.
• Devised processes to boost long-term business success and increase profit levels.
• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
• Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
• Directed initiatives to achieve regulatory compliance, foster good mining practices and meet product quality standards.

Training Functions

• Conducted orientation sessions and organized on-the-job training for new employees.
• Trained new employees to perform cross-training exercises with experienced workers.
• Trained staff during demonstrations, meetings, conferences and workshops.
• Led daily, weekly and monthly coaching, counseling and feedback sessions.
• Implemented new learning strategies depending upon employees' skill levels.
• Communicated all learning and performance objectives, schedules and training assessments to upper management.
• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
• Organized and edited training manuals, multimedia visual aids and other educational materials.
• Directed training programs and development paths for managers and supervisors.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Coordinated ongoing technical training and personal development classes for staff members.
• Researched and obtained relevant course materials to achieve training objectives.
• Directed field training to enhance participants' skills.
• Assessed skill gaps for employees in Mining departments and developed training courses to meet identified needs.
• Conducted training courses and prepared videos for long-term use.
• Coordinated and prioritized required training courses for all mining operations.
• Developed surveys to identify training needs based on projected production processes and changes.

• Improved efficiency and effectiveness of performance and management of processes across departments.
• Managed change among staff to achieve buy-in and cooperation and overcome resistance.
• Evaluated impact of process change on overall operation and determined return on investment.
• Promoted change through positive promotion, benefits demonstration and interactive approach.
• Conducted focus groups, surveys and feedback sessions to gather input from stakeholders.
• Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
• Analyzed steps of activities to discern existence of business processes for formalization.
• Generated reports detailing findings and recommendations.
• Responded rapidly to market shifts to make changes to corporate processes.
• Tracked and analyzed reports to determine needed improvements.
• Coached staff on daily performance and conducted evaluations to constructively address concerns.
• Educated staff on organizational mission and goals to help employees achieve success.

• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Sourced suppliers and purchased necessary materials for work.
• Administered budget, tracked expenses and documented changes.
• Communicated with all stakeholders on job milestones.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
• Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
• Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
• Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
• Reduced injuries among personnel with development and implementation of robust safety programs and policies.
• Facilitated training for 500 employees.
• Developed and implemented company procedures that effectively reduced job site accidents.

• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Demonstrated respect, friendliness and willingness to help wherever needed.