Teffu Ramokone

Summary

I am a dedicated, organized, and enthusiastic individual with a clear, logical mind and a practical approach to problem-solving. I am passionate about my work and take pride in getting the job done efficiently and effectively. I work well under pressure, adapt quickly, and am always willing to learn new skills. My strong sense of responsibility and eagerness to grow make me a valuable team member in any environment.

Overview

14

years of professional experience

Work History

Product Promoter

XP Squared

04.2016 - 01.2017

Engaged customers to promote and demonstrate products, increasing brand awareness. Boosted sales through persuasive communication and in-store activations.
Educated customers on product benefits, resulting in increased loyalty and repeat purchases.
Create a welcoming environment for customers during promotions by maintaining clean display areas and adhering to professional dress codes policies consistently.
Boosted product sales by conducting engaging product demonstrations and highlighting key features.
Increased brand awareness by promoting products at various events, trade shows, and retail locations.
Provided exceptional customer service by addressing questions or concerns promptly and professionally during promotions.
Provided product samples, coupons and informational brochures to persuade people to buy products.

Sales

Ubuhle Taxi and Marketing Solutions

02.2018 - 04.2025

Source new customers through walk-ins, referrals, social media, and marketing campaigns
Follow up on dealership leads (online inquiries, call-ins, showroom visits)
Build and maintain a strong customer pipeline
Greet customers professionally and conduct a needs analysis
Identify budget, lifestyle, and vehicle preferences
Recommend suitable new or pre-owned vehicles
Conduct detailed vehicle presentations (features, specs, benefits)
Arrange and manage test drives
Highlight safety features, fuel efficiency, and value proposition
Prepare quotations and pricing breakdowns
Negotiate within dealership policy
Close deals and secure deposits
Complete sales agreements accurately
Explain finance options (bank finance, rent-to-own, cash deals)
Assist clients with credit applications
Liaise with F&I managers and banks for approvals
Ensure all compliance documentation (FICA, POPIA) is complete

Telesales

Metropolitan Life

08.2025 - 01.2026

Overcome objections professionally
Close sales and secure verbal agreements
Capture accurate client information
Maintain professional communication
Follow up on pending applications
Provide after-sales support and policy updates
Overcome objections professionally
Close sales and secure verbal agreements
Capture accurate client information
Maintain professional communication
Follow up on pending applications
Provide after-sales support and policy updatesAchieve daily, weekly, and monthly sales targets
Maintain required quality assurance standards
Meet call time and conversion KPIs

Sales & Admin

Afra-Bel Beauty Bar

01.2025 - Current

Supported sales team with admin tasks and client communication. Handled invoicing, filing, and tracked sales performance.

Cashier

Pick n Pay Kempton Square

02.2012 - 04.2016

Handled customer transactions efficiently using POS systems. Maintained accurate cash balances and provided friendly customer service.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting cash up at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Cotland Play Certificate -

01.2024

TEFL Certificate - undefined

01.2023

ECD: Grade R Certificate - undefined

01.2012

Matric - undefined

01.2009

Skills

Excellent communication and customer service skills

Strong attention to detail and accuracy in handling cash and records

Ability to work under pressure and meet sales targets

Proficient in using POS systems and basic office software

Confident, approachable, and skilled at promoting products to diverse customers

Timeline

Telesales - Metropolitan Life

08.2025 - 01.2026

Sales & Admin - Afra-Bel Beauty Bar

01.2025 - Current

Sales - Ubuhle Taxi and Marketing Solutions

02.2018 - 04.2025

Product Promoter - XP Squared

04.2016 - 01.2017

Cashier - Pick n Pay Kempton Square

02.2012 - 04.2016

- TEFL Certificate,

- ECD: Grade R Certificate,

- Matric,

- Cotland Play Certificate,

CORE COMPETENCIES

Strong customer service and communication skills with a proactive sales approach.
Efficient in handling administrative tasks, cash management, and POS systems.
Quick learner with excellent teamwork, problem-solving, and time management abilities.