M2Dealer C3D UCS BackOffice
Tebogo Patrick Mahlaola
Sales consultant
108 Block cc Soshanguve,GP
Summary
Adept at driving customer satisfaction and sales growth, demonstrated through a successful tenure at Vodacomshop Foresthill. Excelled in product and service knowledge, alongside exceptional communication, ensuring client needs were met and exceeded. Proven ability to work under pressure, achieving significant results in both team and independent settings.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Vodacom Walk In Customer Care (WICC) Menlyn
11.2016 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant/Assistant Store Manager
Vodacomshop Foresthill
04.2014 - 11.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Telesales Consultant
Nxatel
10.2011 - 02.2014
Signed up new customers for MTN contracts and retained existing customers by means of upgrading their contracts.
Also handled customer account queries and maintaining customer accounts for adequate Value Added Services (VAS).
Education
High School Diploma -
Lethabong Senior Secondary School
Pretoria 04.2001 -
Skills
Product and service knowledge
Time Management
Exceptional communication and Networking skills
Customer liaison
Successful working in a team environment aswell as independently
Ability to work under pressure and multi-task
Ability to follow instructions and produce quality results
Software
Timeline
Sales Consultant
Vodacom Walk In Customer Care (WICC) Menlyn
11.2016 - Current
Sales Consultant/Assistant Store Manager
Vodacomshop Foresthill
04.2014 - 11.2016
Telesales Consultant
Nxatel
10.2011 - 02.2014
High School Diploma -
Lethabong Senior Secondary School
04.2001 -