MS Office
Sales Administrator
- Planned and directed staff training and performance evaluations.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Collaborated with marketing department personnel to optimize strategic initiatives.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Attended sales training camp and brought best practices leadership back to company.
- Used vendor expertise to deliver educational content to sales team.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Recruited and hired top-level talent to add value and expertise to sales department.