Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Advanced Systems Analyst
SITA
01.2024 - Current
Lead the development of functional requirements that articulate clear and concise project deliverables that are compatible with user expectations
Guide and execute technical design, analysis, development and execution of complex software requirements
Lead and coach the systems analysis team, determining the right approach for the team to take and evaluating this through the life of a project
Lead, and execute complex software design and customization projects spanning multiple environments to ensure that it is successfully delivered.
Lead, and complex applications services design and development by studying information needs
Build and maintain relationship between systems analysis team with project managers, business analyst and development team to ensure efficiency
Mentor junior systems analyst in documentation and delivery timelines estimates
Provide business process design and documentation expertise, recommending business process and/or system improvements
Facilitate business process mapping and improvement
Consulting with clients, studying systems flow, data usage and work processes; investigating problem areas to provide solutions
Execution of and participate in comprehensive test activities to test program functionality for new an existing systems
Evaluate existing applications for modernization feasibility.
Senior Systems Analyst
SITA
01.2021 - 12.2023
Manage analysis and design projects spanning multiple environments
Document Technical System Specification
Align Functional Requirements Specification to solution design
Execute Functional Testing
Participate in procurement of integrated IT solutions in accordance with ICT standards
Manage team to ensure effective and efficient operations and ensure all resources are utilised optimally
Document Solution Design
Serve as a liason for solution integration design
Perform functional integration testing
Document and conduct root cause analysis
Mentor and train junior systems analyst
Senior Specialist: Analysis and Design
Road Traffic management Corporation
07.2019 - 12.2020
Analyse system functionality to ensure it supports business process and overall organisational goals.
Collaborate with IT team and developers to produce new systems
Liaise with users to track additional requirements and features
Map and document interfaces between systems
Validate results through iterative testing
Conduct functional review sessions
Conduct technical design session with developers
Ensure design issues are structured, complete and clearly prescribed
Execute peer review on system requirements specification
Senior Functional Analyst
Transnet Engineering
07.2011 - 06.2019
Application functional Support and configuration
Document functional requirements specification
Provide technical expertise in project/solution implementations
Document test cases
Facilitates the User Acceptance Testing of delivered applications and ensures they properly meet the requirements and solve the business needs.
Identifying options for potential solutions and assessing them for both technical and business suitability
Develop training manuals
Facilitate end-user training
System functional testing (unit and integration testing), involved in execution of comprehensive software test activities
Identifying options for potential solutions and assessing them for both technical and business suitability
Assist with developing training manuals and SOP
Graduate in Training
Transnet Engineering
12.2008 - 06.2010
SAP user access management
Role design and management
SAP monitoring and compliance
Release management
Improve sap access request process
Maintain authorizations objects in roles
Improve Segregation of Duties process
Ensure adherence on process and procedure of SAP access
Youth Director/ Area Coordinator at Seventh Day-Adventist Northern Conference SAYouth Director/ Area Coordinator at Seventh Day-Adventist Northern Conference SA