Talented Technical Lead adept at integrating resources into business operations and developing innovative technical solutions to diverse issues. Strong history of managing highly effective teams to execute complex projects within stringent timeframes.
Overview
22
22
years of professional experience
1
1
Language
Work History
Technical Lead/Project Coordinator
Sizwe IT Group
Gauteng
02.2017 - 10.2021
Review and design sites for pricing.
Submit quotations together with actual presentation to customer.
Once order received, allocate the team and ordering the stock before commencement date
Deployment of the project, sign off the project.
Evaluated and adopted new technologies to address changing industry needs.
Installed system updates to address vulnerabilities and reduce security issues.
Advised management, business and technical staff on solutions using specific domains or technology.
Supervised architecture, design and implementation of company-wide platforms and applications.
Built product feature lists with stakeholders.
Identified value opportunities to exploit product for maximum business effectiveness.
Designed support structure needed to confirm scalable application rollouts.
Educated stakeholders on data protection tactics to reduce breaches.
Help Desk Support, Systems Administrator and Event
Mohlaleng Holdings(Pty) Ltd
Gauteng
01.2007 - 08.2010
Orchestrated integration and communication of software upgrades.
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Patched software and installed new versions to eliminate security problems and protect data.
Implemented internet and intranet applications on multiple platforms.
Configured hardware, devices, and software to set up work stations for employees.
Configured hardware and granted system permissions to new employees.
Contributed to development, administration and testing of disaster recovery plans.
Configured and tested Windows Server operating systems with roles features.
Attended meetings to deliver status reports to key stakeholders.
Detailed upcoming software upgrades and system sprints to team members.
Mentored employees and offered constructive feedback for performance improvement.
Performed software installations and upgrades to UNIX or Windows operating systems.
APC NetBotz Installer and Administrator
Structured Connectivity Solutions(Pty) Ltd
Gauteng
04.2005 - 11.2006
Collected, validated, and distributed information to employees.
Entered and maintained departmental records in company database.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Targeted new customers to grow geographic reach and increase revenue.
Maintained personnel records and updated internal databases to support document management.
Educated staff on organizational mission and goals to help employees achieve success.
Fibre, Cat 5e and Cat6 Cabling Technician
Interconnect Systems (Pty) Ltd
Gauteng
10.1999 - 10.2005
Resolved problems, improved operations and provided exceptional service.
Demonstrated strong organizational and time management skills while managing multiple projects.
Cultivated interpersonal skills by building positive relationships with others.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Identified issues, analyzed information and provided solutions to problems.
Worked effectively in fast-paced environments.
Strengthened communication skills through regular interactions with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Pinagare High School
Taung, North West, South Africa
04.2001 -
Skills
Mentorship and coaching
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Timeline
Technical Lead/Project Coordinator
Sizwe IT Group
02.2017 - 10.2021
Help Desk Support, Systems Administrator and Event
Mohlaleng Holdings(Pty) Ltd
01.2007 - 08.2010
APC NetBotz Installer and Administrator
Structured Connectivity Solutions(Pty) Ltd
04.2005 - 11.2006
High School Diploma -
Pinagare High School
04.2001 -
Fibre, Cat 5e and Cat6 Cabling Technician
Interconnect Systems (Pty) Ltd
10.1999 - 10.2005
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