Digital Banker
Standard Bank
07.2022 - Current
- Delivering precise and efficient support for all Digital Banking solutions, ensuring adherence to risk mitigation best practices, enhancing client satisfaction
- Offering exceptional customer support via phone and email, resolving complex inquiries and product implementations for internal and external stakeholders promptly
- Ensuring compliance with departmental procedures to minimize potential losses for the Bank, escalating issues as necessary
- Processing digital banking requests and applications with a steadfast commitment to maintaining high-quality service standards
