Tebogo Molokomme
MANAGEMENT ASSISTANT
Clayville
Summary
I am looking for a suitable position within a dynamic and ambitious company filled with growth and new opportunities.
A Confident, honest and hardworking individual with extensive knowledge of customer service, marketing, sales and administration. She has effective organizational skills and is proficient with practical tasks. This goal-orientated female is also a fast-learner who can easily absorb new ideas. Within the workplace she communicates clearly and effectively with colleagues, clients and management.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Logistics Clerk
Eskort Distribution Centre
Gauteng
02.2024 - Current
- Route Controller
- Communicate with Clients daily
- Handling customer queries
- Telephone Etiquette
- Computer Literate
- Filing and Admin
- Responsible for managing de-briefing sessions with truck drivers and assist drivers with all queries they may have
- Ensure that planned and scheduled loads are picked and delivered on time
- Monitor diesel consumption
- Coordinated driver dispatch to accomplish daily delivery requirements.
Logistics Clerk
Eskort Distribution Centre
Gauteng
05.2022 - Current
- Communicate with clients
- Handling customer queries
- Book time slots
- Drivers do report to me if there are any delays with order
- Reduced order processing time with accurate data entry and timely communication.
Teacher Assistant
Bela Bela Secondary School
Limpopo
01.2021 - 04.2021
- Typing of question papers
- Data capturing
- Assisting learners to read
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.
Supervisor
Express Stores
Limpopo
11.2014 - 09.2017
- Manage retail staff, including cashiers and people working on the floor
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Formulate pricing policies
- Determine daily sales activities
- Ensure pricing is correct
- Work on store displays
- Attend trade shows to identify new products and services
- Coach, counsel, recruit, train, and discipline employees
- Evaluate on-the-job performance
- Identify current and future trends that appeal to consumers
- Ensure merchandise is clean and ready to be displayed
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Casual Employee
Tekkie Town
Limpopo
07.2014 - 10.2014
- Serves customers by helping them select products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers questions
- Directs customers by escorting them to racks and counters
- Provides outstanding customer service
- Documents sales by creating or updating customer profile records
- Manages financial transactions
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Maope High School
Limpopo 01.2013 - 12.2013
Certificate - Supervisory Management
IQ Academy
Johannesburg 01.2017 - 06.2017
N6 Management Assistance - Management
Ekurhuleni TVET College Kempton Campus
Johannesburg 01.2018 - 01.2019
Skills
Traits And Abilities
- Customer service
- Computer literate
- Interpersonal & Communication skills
- Telephone etiquette
- Administrative skills
- Data capturing
- Attention to detail
- Maintaining positive demeanor
- Creative
- Microsoft Word/Excel/Outlook experience
- Well-organized
- Calm under pressure
- Professional & Diligent
- Strong communication skills
Timeline
Logistics Clerk
Eskort Distribution Centre
02.2024 - Current
Logistics Clerk
Eskort Distribution Centre
05.2022 - Current
Teacher Assistant
Bela Bela Secondary School
01.2021 - 04.2021
N6 Management Assistance - Management
Ekurhuleni TVET College Kempton Campus
01.2018 - 01.2019
Certificate - Supervisory Management
IQ Academy
01.2017 - 06.2017
Supervisor
Express Stores
11.2014 - 09.2017
Casual Employee
Tekkie Town
07.2014 - 10.2014
High School Diploma -
Maope High School
01.2013 - 12.2013
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