TEBOGO MATSIMBI
SAFETY OFFICER
MOKOPANE
Summary
Versatile occupational health and safety officer with hands-on expertise in multiple industries. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. Fantastic at problem-solving and verifying information. Proficient in field examinations and configuring driving simulators.
Overview
7
7
years of professional experience
4
4
Certifications
4
4
Languages
Work History
SAFETY OFFICER
MOORDDRIFT DAIRY
MOKOPANE
03.2022 - Current
- Verified monthly practice of fire drills for every work shift.
- Recognized, documented and advised on removal of hazards.
- Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Monitoring and managing the health and safety risks and hazard in the workplace.
- Inspect, monitor, and ensure the company provides safe and health facilities.
- Ensuring the use of PPE and that HSE is explained to all employees and enforced.
- Recording and reporting unsafe behavior and incidences.
- Conducting regular safety inspections.
- Keeping up to date with health and safety regulations.
- Checking on the condition of tools and equipment.
- Ensuring the working environment is free of potential hazards.
- Ensuring compliance with health and safety legislation.
- Ensuring proper housekeeping.
- Ensuring that driving risk assessment is implemented.
- Ensuring that office department risk assessment is implemented.
- Ensuring that factory department risk assessment is implemented.
- Ensuring that dispatch department risk assessment is implemented.
- Ensuring that workshop department risk assessment is implemented.
HR Assistant
MOORDDRIFT DAIRY
MOKOPANE
03.2020 - Current
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Processed employee termination paperwork at direction of supervisory staff.
- Assisting HR with timesheets.
- Interpreting for HR and other people.
- Help HR with hearing preparations.
- Assisting with investigations.
- Assisting with CCTV footages.
TELESALES
MOORDDRIFT DAIRY
MOKOPANE
09.2020 - 06.2022
- Opened new accounts and documented personal, demographic and payment information in system.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Escalated concerns or advanced problem calls to management staff.
- Recorded contact information of customers and potential customers in internal database.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Overcame objections using friendly, persuasive strategies.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Completed daily and weekly sales reporting using assigned tools.
- Recorded and updated customer information in online systems.
- Built relationships with customers using strong persuasion and active listening skills.
- Answered calls, took messages and transferred calls to correct individuals.
- Called prospective customers in designated market area to qualify leads.
- Troubleshot problems for callers and helped independently resolve common issues.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Followed up with customers to solicit further sales.
- Assisting in resolving customer complain/dispute.
- Providing information to customer.
- Monitoring sales performance.
- Keeping a record of calls and relevant details.
- Updating customer details.
- Take orders from customers telephonically.
- Invoicing customers.
- Answering customers questions on the products.
- Meeting sales targets.
DEBRIEFING CLERK
MOORDDRIFT DAIRY
MOKOPONE
03.2020 - 06.2022
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Operate the debriefing desk and ensuring that excellent customer service.
- Managing any driver or delivery issues that may develop during shift.
- Ensuring correct paperwork and PODs are issued and returned.
- General administration duties supporting the transport and warehouse department.
- Communicating with the warehouse and other departments to ensure any dispatch matters are dealt with and managed as required in timely manner.
- To liaise with drivers throughout the shift and obtain updates and progress of delivery time scales, relaying feedback to the relevant departments.
- Disciplining drivers and driver's assistant.
- Follow up on outstanding POD's.
- Ensure that equipment and pallets are offloaded.
- Ensure that drivers receive POD receipts.
- Completion of trip sheets.
- Capturing all trip sheets on the system.
- Capture PODs on the system.
- Monitoring drivers and driver's assistant over time every day.
- Report every redelivery to the dispatch and organize for the delivery.
- Receive claims and debrief every stock from delivery physically.
- Investigate shorts and write deduction forms for drivers/driver assistant when they short stock/cash.
- Call for follow up on GRV's from stores and follow up on outstanding invoices.
- Send report of daily undelivered Moorddrift and Lactalis/Parmalat customers and seniors will follow up and relay on the daily feedback report to handle the company performance and figure out the core problems.
- Send claims report to senior staff to be able to escalate performance of the dispatch if not loading correctly and value honestly and or dishonestly of the employees.
- Attend every email query and respond to the relevant staff.
- Help to drop cash in the Cash office when is busy with drivers.
- Write the stock back/damage stock from delivery.
- Assist in doing follow up of POD's and clear POD's report.
- If drivers do not collect invoices will have to issue warning for not adhering to the rules of the company.
- Sort out the reloaded customers and coordinate with dispatch to prioritize redelivery when necessary.
- Discipline drivers and driver assistants to adhere cash office rules and necessary procedure required by company.
- Control, monitor absenteeism, issue leave forms and necessary warnings.
- Coordinate with cash office ladies by providing necessary support whenever needed, cash office ladies will provide feedback if consistency and support is not provided as required.
- Assist in mosaic (invoice program) sometimes when is busy and when requested to process claims.
- Scan and sort out Parmalat/Lactalis invoices on Saturday and other days to attach invoices to allocate routes.
Education
SAMTRAC - HEALTH AND SAFETY MANAGEMENT
NOSA COLLEGE
POLOKWANE 04.2001 -
High School Diploma -
JOHN PETRO HIGH SCHOOL
MOKOPANE 04.2001 -
Skills
OSHA standards and codes
Protective equipment
Industrial hygiene
Occupational health hazards
Safety courses
Safety and compliance inspections
Occupational safety
Team Building
Training and mentoring
Certification
SAMTRAC
Timeline
SAOISH
10-2022
SACPCMP
10-2022
SAMTRAC
06-2022
SAFETY OFFICER
MOORDDRIFT DAIRY
03.2022 - Current
TELESALES
MOORDDRIFT DAIRY
09.2020 - 06.2022
HR Assistant
MOORDDRIFT DAIRY
03.2020 - Current
DEBRIEFING CLERK
MOORDDRIFT DAIRY
03.2020 - 06.2022
GRADE 12
02-2016
SAMTRAC - HEALTH AND SAFETY MANAGEMENT
NOSA COLLEGE
04.2001 -
High School Diploma -
JOHN PETRO HIGH SCHOOL
04.2001 -