Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TEBOGO MATSIMBI

TEBOGO MATSIMBI

SAFETY OFFICER
MOKOPANE

Summary

Versatile occupational health and safety officer with hands-on expertise in multiple industries. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information. Fantastic at problem-solving and verifying information. Proficient in field examinations and configuring driving simulators.

Overview

7
7
years of professional experience
4
4
Certifications
4
4
Languages

Work History

SAFETY OFFICER

MOORDDRIFT DAIRY
MOKOPANE
03.2022 - Current
  • Verified monthly practice of fire drills for every work shift.
  • Recognized, documented and advised on removal of hazards.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
  • Inspected facilities for adherence to fire, hazard and safety guidelines.
  • Monitoring and managing the health and safety risks and hazard in the workplace.
  • Inspect, monitor, and ensure the company provides safe and health facilities.
  • Ensuring the use of PPE and that HSE is explained to all employees and enforced.
  • Recording and reporting unsafe behavior and incidences.
  • Conducting regular safety inspections.
  • Keeping up to date with health and safety regulations.
  • Checking on the condition of tools and equipment.
  • Ensuring the working environment is free of potential hazards.
  • Ensuring compliance with health and safety legislation.
  • Ensuring proper housekeeping.
  • Ensuring that driving risk assessment is implemented.
  • Ensuring that office department risk assessment is implemented.
  • Ensuring that factory department risk assessment is implemented.
  • Ensuring that dispatch department risk assessment is implemented.
  • Ensuring that workshop department risk assessment is implemented.

HR Assistant

MOORDDRIFT DAIRY
MOKOPANE
03.2020 - Current
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted and delivered mail and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Assisting HR with timesheets.
  • Interpreting for HR and other people.
  • Help HR with hearing preparations.
  • Assisting with investigations.
  • Assisting with CCTV footages.

TELESALES

MOORDDRIFT DAIRY
MOKOPANE
09.2020 - 06.2022
  • Opened new accounts and documented personal, demographic and payment information in system.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Escalated concerns or advanced problem calls to management staff.
  • Recorded contact information of customers and potential customers in internal database.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Overcame objections using friendly, persuasive strategies.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Completed daily and weekly sales reporting using assigned tools.
  • Recorded and updated customer information in online systems.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Answered calls, took messages and transferred calls to correct individuals.
  • Called prospective customers in designated market area to qualify leads.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Informed current and prospective customers of promotions and new or upgraded products.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Followed up with customers to solicit further sales.
  • Assisting in resolving customer complain/dispute.
  • Providing information to customer.
  • Monitoring sales performance.
  • Keeping a record of calls and relevant details.
  • Updating customer details.
  • Take orders from customers telephonically.
  • Invoicing customers.
  • Answering customers questions on the products.
  • Meeting sales targets.

DEBRIEFING CLERK

MOORDDRIFT DAIRY
MOKOPONE
03.2020 - 06.2022
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Operate the debriefing desk and ensuring that excellent customer service.
  • Managing any driver or delivery issues that may develop during shift.
  • Ensuring correct paperwork and PODs are issued and returned.
  • General administration duties supporting the transport and warehouse department.
  • Communicating with the warehouse and other departments to ensure any dispatch matters are dealt with and managed as required in timely manner.
  • To liaise with drivers throughout the shift and obtain updates and progress of delivery time scales, relaying feedback to the relevant departments.
  • Disciplining drivers and driver's assistant.
  • Follow up on outstanding POD's.
  • Ensure that equipment and pallets are offloaded.
  • Ensure that drivers receive POD receipts.
  • Completion of trip sheets.
  • Capturing all trip sheets on the system.
  • Capture PODs on the system.
  • Monitoring drivers and driver's assistant over time every day.
  • Report every redelivery to the dispatch and organize for the delivery.
  • Receive claims and debrief every stock from delivery physically.
  • Investigate shorts and write deduction forms for drivers/driver assistant when they short stock/cash.
  • Call for follow up on GRV's from stores and follow up on outstanding invoices.
  • Send report of daily undelivered Moorddrift and Lactalis/Parmalat customers and seniors will follow up and relay on the daily feedback report to handle the company performance and figure out the core problems.
  • Send claims report to senior staff to be able to escalate performance of the dispatch if not loading correctly and value honestly and or dishonestly of the employees.
  • Attend every email query and respond to the relevant staff.
  • Help to drop cash in the Cash office when is busy with drivers.
  • Write the stock back/damage stock from delivery.
  • Assist in doing follow up of POD's and clear POD's report.
  • If drivers do not collect invoices will have to issue warning for not adhering to the rules of the company.
  • Sort out the reloaded customers and coordinate with dispatch to prioritize redelivery when necessary.
  • Discipline drivers and driver assistants to adhere cash office rules and necessary procedure required by company.
  • Control, monitor absenteeism, issue leave forms and necessary warnings.
  • Coordinate with cash office ladies by providing necessary support whenever needed, cash office ladies will provide feedback if consistency and support is not provided as required.
  • Assist in mosaic (invoice program) sometimes when is busy and when requested to process claims.
  • Scan and sort out Parmalat/Lactalis invoices on Saturday and other days to attach invoices to allocate routes.


Education

SAMTRAC - HEALTH AND SAFETY MANAGEMENT

NOSA COLLEGE
POLOKWANE
04.2001 -

High School Diploma -

JOHN PETRO HIGH SCHOOL
MOKOPANE
04.2001 -

Skills

    OSHA standards and codes

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Certification

SAMTRAC

Timeline

SAOISH

10-2022

SACPCMP

10-2022

SAMTRAC

06-2022

SAFETY OFFICER

MOORDDRIFT DAIRY
03.2022 - Current

TELESALES

MOORDDRIFT DAIRY
09.2020 - 06.2022

HR Assistant

MOORDDRIFT DAIRY
03.2020 - Current

DEBRIEFING CLERK

MOORDDRIFT DAIRY
03.2020 - 06.2022

GRADE 12

02-2016

SAMTRAC - HEALTH AND SAFETY MANAGEMENT

NOSA COLLEGE
04.2001 -

High School Diploma -

JOHN PETRO HIGH SCHOOL
04.2001 -

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