I’m a dedicated IT Support Technician with over 4 years of experience providing reliable helpdesk and technical support across healthcare and telecommunications sectors. I’m passionate about solving problems, improving user experiences, and keeping systems running smoothly.
My expertise includes hardware and software troubleshooting, remote user assistance, Microsoft 365 administration, and network maintenance. I’m confident working with both end users and technical teams to resolve issues efficiently while maintaining a strong focus on customer satisfaction.
Recently completed my Diploma in Network Systems, I’m expanding my knowledge in Microsoft Azure, Linux, and Cybersecurity to strengthen my ability to support modern enterprise environments. I enjoy learning new technologies, collaborating with others, and continuously improving how IT can empower people and organizations.
Let’s connect - I’m always open to discussing IT support, networking, or technical opportunities where I can contribute and grow.