Tebogo Hlongwane
Internal Audit
Pretoria
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Business Owner
Ikageng Store
02.2010 - 12.2023
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Generated revenues yearly and effectively capitalized on industry growth.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Retail Worker
Foschini
11.2008 - 12.2009
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Bachelor of Commerce - Internal Auditing
Unisa
Pretoria, South Africa 04.2001 -
Skills
- Business Development
- Resources Allocation
- Driven and Determined
- Entrepreneurial personality
- Cost analysis and savings
- Attention to Detail
- Vendor Relationship Management
- Business Planning
- Customer Relations
Timeline
Business Owner
Ikageng Store
02.2010 - 12.2023
Retail Worker
Foschini
11.2008 - 12.2009
Bachelor of Commerce - Internal Auditing
Unisa
04.2001 -
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