TAZMIN OHLSON
Global HR Operations
Cape Town
Summary
Experienced HR professional with over 10 years in global HR operations, specializing in system management, data management, and employee life cycle process management. Proficient in training, reporting, and adept at seamless onboarding to offboarding. Demonstrated expertise in benefits, payroll, and process optimization, with a strong focus on fostering relations and driving organizational excellence. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Global HC Operations Specialist
Ninety One Africa
12.2021 - Current
- Experienced Global HR Operations Specialist with over 10 years of expertise in steering cross-functional HR support across diverse global locations
- Proven leadership in managing HR functions, optimizing processes, and driving employee engagement initiatives.
- Global HR Operations Leadership: Oversee cross-functional HR support across diverse international locations, including the UK, Guernsey, Luxembourg, Sweden, Canada, Hong Kong, Singapore, Australia, Namibia, Botswana, South Africa, Germany, and the USA.
- Management Excellence: Successfully lead a direct report based in the UK, providing operational leadership for our HR Operational role and facilitating suppose to the teams: Recruitment, Learning & Development, Reward, Business Partners, Payroll, and Finance functions.
- Strategic Project Management: Drive project initiatives to implement new processes to assist in supporting and streamlining HR functions and business trends.
- Data Management Expertise: Ensure accuracy and confidentiality in global HR data management and entry, maintaining precise employee records.
- Comprehensive Onboarding and Offboarding: Facilitate smooth onboarding processes, induction orientations, benefits enrollment, and efficient management of terminations.
- Payroll and Benefits Administration Mastery: Coordinate payroll processing, benefits administration, and ensure accuracy in monthly reconciliation and checks.
- HR Systems and Technology Leadership: Manage HR systems and collaborate with teams to enhance technology usage for improved process functionality.
- Employee Relations and Compliance Champion: Assist with employee and management inquiries, ensure policy adherence, and lead compliance with employment laws and company policies.
- Performance Management Support: Manage system and data for performance reviews, providing insights and forecasting training needs.
- Training and Development Support: Provide essential support for employee training, attendance tracking, and program evaluation via HR systems.
- HRIS System Management: Collaborate with vendors to enhance and maintain the HRIS system, ensuring alignment with organizational divisions.
- Robust Reporting and Analytics: Own HR reporting and analytics, creating reports aligned with business needs for informed decision-making.
- Compliance and Auditing Leadership: Lead annual HR audits, ensuring processes, data, and reporting compliance with regulatory requirements.
- Employee Engagement Initiatives: Lead wellness programs, benefit presentations, and seminars to promote employee well-being.
- Integration and Maintenance of HR Systems: Coordinate global integration, implementation, testing, and maintenance of HR systems.
- High-Level Global Leave Management: Manage global annual leave and forfeiture processes, supporting HR functions, employees, and management.
- Monthly Invoicing and Payment Processing: Liaise with well-being providers for monthly invoicing and payment processing globally.
- Continuous Process Improvement: Identify and implement efficiencies to streamline HR operations for improved accuracy, time, and cost savings
HR Operations & Payroll Associate
Ninety One Africa
06.2018 - 11.2021
- Experienced professional specializing in global payroll administration, compliance, and regulations
- Manages end-to-end global payroll processes, ensuring accuracy and timely execution worldwide
- Collaborates with vendors, oversees payroll processing, and maintains compliance with international regulations
- Generates comprehensive reports to support data-driven decision-making, promptly resolves employee inquiries, and optimizes processes for efficiency
- Supports audits, fosters cross-functional collaboration, and develops training materials to ensure consistent practices.
- Improved efficiency in record-keeping by transitioning paper-based systems to digital formats where appropriate
- Communicated effectively with employees at all levels regarding their pay-related inquiries or issues
- Developed strong working relationships with colleagues across departments, fostering a positive work environment
- Created new hire and termination documents for payroll
- Completed payroll accurately and timely to meet employee expectations
- Managed and updated employee benefits information
- Reconciled payroll discrepancies and responded to inquiries from employees
- Performed data entry tasks and maintained accurate records of employee payroll information
- Prepared and submitted payroll taxes and reports to regulatory agencies
HR Global Project Resource
British American Tobacco SA
03.2013 - 05.2018
- Experienced global project resource adept in ad-hoc payroll processing, data cleanup, interface management, end-market engagement, and data correction
- Instrumental in the successful go-live, implementation, and testing of a SuccessFactors system, ensuring smooth payroll operations, maintaining data integrity, and resolving issues promptly.
- Conducted post-project evaluations to identify areas for improvement, leading to continuous improvement in overall project performance
- Achieved timely project completions by closely monitoring milestones, deadlines, and resource allocation
- Monitored project progress, identified risks and took corrective action as needed
HR Payroll, Employee Services & Generalist
Faurecia Clean Mobility
09.2017 - 02.2018
- Experienced professional in payroll, reporting, and personnel administration utilizing the SAP system.
- Specialized in guiding site payroll, union environments, SAP HR system, and governance
- Committed to accuracy, customer service, and benefits management.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work
- Evaluated process inefficiencies and recommended improvements to management for increased effectiveness
- Conducted thorough research and analysis to support decision making in various projects
- Collected, arranged, and input information into database system
- Managed and handled employee queries related to payroll and benefits
- Time and attendance recording and processing
- Facilitated, managed and handled communication with system support to address and resolve system-related issues promptly for payroll issues
- Unionized Environment: Successfully operated, ensuring compliance and positive relations
- Delivered prompt and efficient service for all HR related queries.
- Mitigated risks, maintained data confidentiality.
- Compensation and Benefits: Led benchmarking, managed external stakeholder relationships and administration.
- Skills Development: monthly and annual process reporting, facilitated exit interview , ensured HR legislative adherence.
HR Payroll Administrator
British American Tobacco SA
10.2014 - 08.2017
- Proficient in data maintenance and processing of employee life-cycle events across EEMEA markets
- Managed data, payroll queries, payroll auditing, and governance
- Conducted SAP system User Acceptance Testing (UAT) and efficient payroll data capturing.
- Proficient in data maintenance and processing of employee life-cycle events across EEMEA markets.
- Conducted peer review auditing to ensure the accuracy of capturing and processing payroll and employee data changes in SAP.
- Managed payroll queries, conducted payroll auditing, and ensured governance adherence.
- Conducted SAP system User Acceptance Testing (UAT) to validate functionality and streamline processes.
- Oversaw data maintenance across Personnel Administration, Payroll, Time and Attendance/Leave, and Talent Management System modules.
- Updated and maintained employee information, remuneration, and benefits details within SAP HR System.
- Recorded and managed time and attendance data in SAP, including manual absence processing.
- Inputted specific talent management data into the Talent Management System to support organizational development initiatives.
- Captured external training program data for employees, ensuring accurate records and compliance.
- Conducted mass data uploads for efficient and streamlined data processing.
- Audited info type changes in SAP to ensure data accuracy and compliance with organizational policies.
- Promptly corrected data errors to maintain data integrity and accuracy.
HR Employee Customer Service Administrator
British American Tobacco SA
03.2013 - 09.2014
- Effectively managed the AME HRSS Customer Services Desk, delivering exceptional service and support, building relationships, and administering HR processes
- Contributed to HR's responsive reputation by ensuring smooth operations and outstanding customer service.
- Completed bi-weekly payroll for four plants/factories with a headcount of about 1000 employees
- Tasked with data entry, records oversight
- Conducted HR inductions for new appointments., introducing company policies, procedures, and relevant information.
- Provided comprehensive HR support in areas such as remuneration, benefits, payroll, industrial relations, resourcing, and more.
- Engaged with, employees, third parties, and service centers, fostering positive relationships. Ensured a smooth termination process for employees and relevant parties.
- Managed administrative aspects of the recruitment process, including interview invites and venue bookings.
- Oversaw the BATSA Careers website, handling password resets and recruitment agency access.
- Followed up on leave documents, emergency loan requests, and housing subsidy applicc1tions.
- Guided employees on medical queries and benefit-related needs.
Served as a technical expert, offering guidance on self-service queries through the OneView portal.
- Escalated and resolved portal or SAP queries with IT support, ensuring prompt resolution and continuous feedback.
- Monitored and managed workflow errors related to employee updates via self-service.
- Provided online training and support to new users, facilitating their integration into HR systems
Education
BCom Human Resource Management - Human Resources
Regent Business School
South Africa 01.2019 - 05.2022
Senior Certificate (Matric) -
Wynberg Girls High School
South Africa 01.2005 - 05.2010
Skills
Effective Time Management
Critical thinking and problem solving
Fast Learner
Human Resources
HR Administration
Details
South African
Timeline
Global HC Operations Specialist
Ninety One Africa
12.2021 - Current
BCom Human Resource Management - Human Resources
Regent Business School
01.2019 - 05.2022
HR Operations & Payroll Associate
Ninety One Africa
06.2018 - 11.2021
HR Payroll, Employee Services & Generalist
Faurecia Clean Mobility
09.2017 - 02.2018
HR Payroll Administrator
British American Tobacco SA
10.2014 - 08.2017
HR Global Project Resource
British American Tobacco SA
03.2013 - 05.2018
HR Employee Customer Service Administrator
British American Tobacco SA
03.2013 - 09.2014
Senior Certificate (Matric) -
Wynberg Girls High School
01.2005 - 05.2010
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