Tawonga David Manda
121 Springfield Rd, Carlswald Midrand
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Coffee Shop Worker
Payn
12.2023 - 12.2024
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
General Labor Worker
Winfred Mole
08.2018 - 09.2023
- Performed general housekeeping and cleaning tasks.
- Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Supported team members in completing complex tasks, resulting in improved overall performance.
- Used variety of hand and power tools to complete tasks.
Education
High School Diploma -
Jullia Sharp Secondary School
Nkhotakota,malawi11-2010
Skills
- Food preparation
- Reliability
- Excellent communication
- Machinery maintenance
- Adaptive and creative
- Order taking
- Customer service
- Cleanliness
- Product upselling
Timeline
Coffee Shop Worker
Payn
12.2023 - 12.2024
General Labor Worker
Winfred Mole
08.2018 - 09.2023
High School Diploma -
Jullia Sharp Secondary School
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