Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
TAWONA MUZHANGE

TAWONA MUZHANGE

Waiter/ Barista
Cape Town

Summary

I am a dynamic and motivated professional individual with a strong foundation in communication, critical thinking and problem solving. A skilled listener who excels in carrying out instructions precisely and attentively. As a God fearing individual, I bring integrity and a principled approach to all aspects of my work. I am poised to contribute effectively to any team or organization.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Overview

2
2
years of professional experience

Work History

Griller/Fryer/Barista

Hennie’s Somerset-West
08.2023 - Current
  • Grilling a variety of meats
  • Coordination of different cuisines to ensure full customer satisfaction
  • Innovating different techniques of food display to entice customers
  • Providing quality service be it frying or grilling making sure to minimize error even in high pressure situations
  • Making different coffees for customers
  • Developing milkshakes, different varieties of hot liquor based coffees
  • Innovating ways to make milkshakes, drinks, coffees look captivating to customers

Assistant Chef/ Spit Braai Chef

Mai Sponono’s African Cuisine Restaurant and Home Goods
11.2023 - 05.2024
  • Effective verbal communication with customers and colleagues
  • Implications of new and modern recipes and techniques to increase consumer satisfaction and help the establishment create a reputation
  • Composure in pressure situations thereby reducing any errors in ensuring the best quality of food is served to customers

Waiter

Kadoma Rainbow Hotel
02.2023 - 10.2023
  • Demonstrated reliability in adhering to work schedules, showing up for shifts on time and consistently performing job duties with dependability
  • Experience in making customers comfortable thereby receiving a more than acceptable response from customers
  • Successfully developed and executed a comprehensive etiquette resulting in an increase in sales and customer satisfaction
  • Managed to increase product quality and consistency through implementation of new recipes and quality control measures

Griller/ Spit Braai Chef

The Odyssey Kadoma
11.2022 - 01.2023
  • Implications of new and modern recipes and techniques to increase consumer satisfaction and help the establishment create a reputation
  • Great management skills and selection of great herbs and spices to increase overall quality of the foods

Education

A level Certificate - Computer Applications and Technology, Food and Nutrition

Jameson High School

Skills

  • Exceptional English speaking and communication skills
  • Customer service
  • Cash deposits and cash register reconciliation
  • Microsoft Word and excel
  • Problem solving
  • Great interpersonal skills
  • Spit operation

    • Team communication

    Teamwork and collaboration

    Food service

    Order accuracy

    Strong multitasking

Additional Information

References:

Mr Walter Sumairi (manager) The Odyssey Kadoma - available on request


Mr Simon Takawira (manager) Rainbow Hotel Kadoma - available on request


Mrs Maseline Mazarari (manager) Mai Sponono's African Cuisine Restaurant and Home goods - available on request


Mr Musabayana (manager) Hennie's Somerset West - available on request

Timeline

Assistant Chef/ Spit Braai Chef

Mai Sponono’s African Cuisine Restaurant and Home Goods
11.2023 - 05.2024

Griller/Fryer/Barista

Hennie’s Somerset-West
08.2023 - Current

Waiter

Kadoma Rainbow Hotel
02.2023 - 10.2023

Griller/ Spit Braai Chef

The Odyssey Kadoma
11.2022 - 01.2023

A level Certificate - Computer Applications and Technology, Food and Nutrition

Jameson High School

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TAWONA MUZHANGEWaiter/ Barista