Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Tawanda Mudambirirwa

Area Manager
Pretoria,GP

Summary

Dynamic Area Manager with a proven track record at Pizza Hut, excelling in relationship building and operations management. Transformed underperforming teams into high-performing units, achieving significant cost savings and enhancing customer satisfaction. Skilled in financial management and team development, fostering a culture of continuous improvement and engagement.

Overview

14
14
years of professional experience

Work History

Area Manager

Pizza Hut
01.2024 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Organized promotional events and interacted with community to increase sales volume.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Oversaw budget planning, strategy development, community outreach for organization.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.

Area Skills Trainer

KFC
02.2022 - 12.2024
  • Developed comprehensive training materials, ensuring thorough understanding of subject matter for all attendees.
  • Enhanced training effectiveness by customizing lesson plans to cater to diverse learning styles.
  • Conducted pre-and post-assessments to evaluate trainee progress and identify areas for improvement in future sessions.
  • Boosted trainee confidence and comprehension by providing constructive feedback and personalized coaching.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Promoted a culture of continuous learning within the organization by advocating for ongoing professional development opportunities for all employees.
  • Achieved higher trainee retention rates by incorporating engaging activities and real-world examples into training sessions.
  • Implemented hands-on activities during training sessions, allowing participants to practice new skills in a controlled environment.

Area Manager

Pizza Hut
08.2017 - 01.2022
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.

Area Manager

KFC
12.2010 - 07.2017
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Transformed underperforming teams into productive, profitable teams.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.

Education

Associate of Arts - Advertising & Marketing Management

London Chamber of Commerce & Industry
Harare
04.2001 -

Skills

Relationship building and management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Manager

Pizza Hut
01.2024 - Current

Area Skills Trainer

KFC
02.2022 - 12.2024

Area Manager

Pizza Hut
08.2017 - 01.2022

Area Manager

KFC
12.2010 - 07.2017

Associate of Arts - Advertising & Marketing Management

London Chamber of Commerce & Industry
04.2001 -

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Tawanda MudambirirwaArea Manager