Tawanda Kavayi

⦁ Administration of the campus data network, including routing and switching (Cisco), WiFi controller and access points (Cisco, Aruba, Ruckus), and firewall administration (Palo Alto, Sonicwall).
⦁ Server administration (Windows Server, Linux, VMWare, Hyper-V)
⦁ End-user desktop support (Windows, Office 365 Suite, Windows Server, Active Directory).

⦁ Network administration of the WIMAX core network.
⦁ Network administration of radio base station backhaul links (microwave and fibre).
⦁ Administration of the VoIP billing platform (A2Billing).

⦁ Management and coordination of the technical team responsible for core infrastrucure engineers and customer support technicians.
⦁ Administration of core network infrastructure (routing, switching, VSAT links).
⦁ Administration of Linux email infrastructure (Linux SMTP and DNS servers, messaging security)
⦁ Administration of RADIUS servers for broadband customers and corporate clients, providing AAA services.

⦁ Managing relationships with International VSAT service providers.
⦁ Administration of the customer help desk to ensure efficient resolution of customer trouble tickets.
⦁ Liaising with the VSAT installation engineers to ensure provision of quality service to customers.