Tawanda Kanetsa
Harare
Summary
Results-driven Sales Associates with a niche for increasing revenue streams and developing long -lasting and effective client relationships .Bringing forth the ability to develop and implement winning marketing plans that lead to increased sales. Adept in generating leads ,and reaching and exceeding target goals.
Overview
13
13
years of professional experience
Work History
Sales Associate
Avroy Shlain BeatyHub,Harare
Harare
02.2016 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers
- Delivering exceptional customer service by greeting store customers,offering product and brand knowledge,and helping to ensure and maximize sell-through as needed.
- Sell brand cosmetics,fragrances and related merchandise according to customer service techniques and professional selling skills
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Cleaning and maintaining retail store front ,stock room and all employee areas,including dusting ,cleaning mirrors,and vacuuming
Sales Associate
Greatermans Department Store
Harare
02.2010 - 12.2015
- Engaged 80+ customers daily and supported their shopping experience
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Educated associates on market trends and stayed up-to-date on forecasts.
- collaborated with other sales associates on marketing projects to increase inbound customer interest resulting in increased revenue beyond targets .
- Organized and maintained merchandise to meet Brand Marketing guidelines and enhance product appeal.
- Participated in product and vendor training to enhance knowledge
- Assisted with maintaning overall store operations and procedures
Education
Certificate in Marketing Management
Open Learning Centre
2010
Skills
- Time Management
- Inventory Control Procedures
- POS System Operations
- Teamwork and Collaboration
- Customer Service
- Presentations and Demonstrations
- Communication
- Active Listening
- Negotiation
Languages
English-Proficient
shona -Native
Software
- Microsoft Word,Excel and Powerpoint
- Email and Internet
References
Available on request
COMPETENCIES
- Strategic Selling Skills
- Marketing and Industry Insight
- Influential Negotiations Skills
- Sales Strategy Implementation
Timeline
Sales Associate
Avroy Shlain BeatyHub,Harare
02.2016 - Current
Sales Associate
Greatermans Department Store
02.2010 - 12.2015
Certificate in Marketing Management
Open Learning Centre
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