Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tatum Carollisen

Administration Officer
Hazendal, Athlone

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Administration Officer

Cape Mail
03.2023 - 04.2024
  • Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
  • Increased customer service success rates by quickly resolving issues.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Created and maintained the company's asset register.
  • Record keeping of all absenteeism.
  • Prepare monthly reports
  • Facilitated claims and refunds procedures for effective turn around time.
  • Attend and take minutes of meetings for all disciplinary and grievance meetings.
  • Assist with salary and HR related queries.

Teller

SA POST OFFICE
1 2007 - 02.2023
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Sorting through and organising large volumes of physical mails.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Education

Certificate - Office Management

Rlabs
Cape Town
04.2001 -

Certificate - Introduction To Personal Financial Management

Rlabs
Cape Town
04.2001 -

High School Diploma -

Bridgetown High School
Cape Town
04.2001 - 04.2002

Skills

Financial Reporting

File Management

Office Management

Customer Relations

Meeting facilitation

Resourceful and Analytical

References

  • Helen Williams: Manager; 072 405 4447 / 021 590 5688
  • D. Brukamn: Acting Area Manager; 081 743 1627
  • L. Isaacs; 082 358 7388


Timeline

Administration Officer

Cape Mail
03.2023 - 04.2024

Certificate - Office Management

Rlabs
04.2001 -

Certificate - Introduction To Personal Financial Management

Rlabs
04.2001 -

High School Diploma -

Bridgetown High School
04.2001 - 04.2002

Teller

SA POST OFFICE
1 2007 - 02.2023
Tatum CarollisenAdministration Officer