Tatenda Kasipo
Johannesburg
Summary
Proven Cyber Security Engineer with a track record of enhancing network security and compliance at ROI Technologies. Expert in Vulnerability Assessment and adept at leading teams to success. Increased system efficiency by 50% through strategic implementations. Skilled in Incident Response and fostering professional growth among peers.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Cyber Security Engineer
ROI Technologies
01.2022 - Current
- Conducted regular audits of IT infrastructure to ensure adherence to established cybersecurity policies and best practices.
- Maintained up-to-date knowledge of industry trends and threat landscape through ongoing research and professional development activities.
- Evaluate emerging security technologies, recommending appropriate tools to enhance organizational defense capabilities
- Develop a Vulnerability Management Plan, which establishes the rules for the review, evaluation, application, and verification of system updates to mitigate vulnerabilities in the IT environment and the risks associated with them
- Conduct a thorough asset registry of all information systems assets and connected devices to gain visibility and management of assets
- Implementation of Data Loss Prevention solutions
- Blocking file sharing on Firewall
- Implementing Real time Endpoint Security
- Implementing BitLocker Encryption
- Implementing Data Disposal Policy
- GPOs to block access to USB ports, ETC
- Develop and incident response plan including classifications of incidents, formal response documentations and assigning responsibility to the Incident response teams
- Refine firewall and endpoints policies
- Develop templates on response to
- Credential theft
- Business email compromise
- Lost or stolen devices
- Malware outbreak response
- Web application compromise
- Physical Security of assets
- Encryption of all movable assets, MFA on Servers and apps
- Implementation of stiffer Active Directory policies e.g Strong password, removal of admin accounts on workstations preventing users from switching of or uninstalling firewalls
- Addressing all unauthorized assets with urgency by blacklisting and blocking access
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Utilize Sophos Central Threat Analysis Centre to check for any new Threats and Vulnerabilities
- Use Sophos Central Logs and Reports to Check for Email Security Logs, Security Event such as Malware Detection, Blocked Websites ETC
IT Engineer
ROI Technologies
03.2019 - 12.2021
- Contributed to the establishment of IT policies and best practices aimed at ensuring consistent service quality across all departments.
- Diagnose and resolve technical issues
- Support and maintain MS Server/Desktops and MS Exchange
- Setting up and configuring new laptops and desktops
- Install authorized software to laptops and desktops
- Ensuring security and upgrades are applied and kept up to date on desktops and laptops
- Antivirus installation to all desktops and laptops
- Fault-finding to laptops and desktops
- Reporting faults and maintaining logs on servers, desktops and laptops
- Completing internal user moves including phones
- Respond to all alerts generated from Helpdesk portal (Atera)
- Ensure all logs for equipment and users are maintained
- Setting up and configuring new core servers
- Installing authorized software to core servers
- Ensuring patches and upgrades are applied to core servers
- Managing Licenses on 0365 console
- Managing all branch Firewalls from Sophos Central Console
- Creating purchase requisitions for IT hardware/software
- Managing all branch Firewalls from Sophos Central Console
- Exchange server mailbox maintenance including archiving mailboxes
- Setting up new users and disabling expired accounts in accordance with HR requirements
- Prepare documents, meeting materials and correspondence
- Perform basic administrative support duties as required to meet specific operational objectives
- Ensure that a high level of customer service and support is provided to all internal and external customers
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
- Improved system efficiency by optimizing network infrastructure and implementing new technologies.
IT Technician
Johannesburg Development Agency
01.2017 - 02.2019
- Maintained office PCs, networks and mobile devices.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and copiers
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
- Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Proved successful working within tight deadlines and a fast-paced environment.
- Optimized help desk operations, effectively managing incoming requests to ensure timely and accurate support.
- Increased user satisfaction through development and implementation of user feedback system for IT services.
- Ensured compliance with industry standards, meticulously auditing IT practices and making necessary adjustments.
- Supported seamless remote work transitions by setting up and troubleshooting VPN connections for employees.
- Enhanced network performance, conducting regular analysis and adjustments to optimize traffic flow and reduce bottlenecks.
Education
ILSA
HARARE ZIMBABWE 01.2011 - 12.2013
ISACA
Johannesburg, South Africa 01.2022 - 10.2023
CISCO
JOHANNESBURG 01.2021 - 10.2021
SOPHOS
Johannesburg, South Africa 07.2024 - 09.2024
Skills
Network Security
Compliance Management
Identity Management
Patch management
Two-Factor Authentication
Vulnerability Assessment
Secure Network Design
Intrusion Detection
Firewall Management
Endpoint Protection
Incident Response
Accomplishments
Setting up a Threat Analysis Centre to view threat in real-time thereby taking prompt action to mitigate them before they cause any impact
Timeline
SOPHOS
07.2024 - 09.2024
Cyber Security Engineer
ROI Technologies
01.2022 - Current
ISACA
01.2022 - 10.2023
CISCO
01.2021 - 10.2021
IT Engineer
ROI Technologies
03.2019 - 12.2021
IT Technician
Johannesburg Development Agency
01.2017 - 02.2019
ILSA
01.2011 - 12.2013
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