Summary
Overview
Work History
Education
Skills
Timeline
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TASNEEM NATHA (NACERODIEN)

Banking- Product And Segment
Johannesburg,GP

Summary

Tasneem is known for her strategic and focused expertise with over a decade of experience in Retail banking.

She is uniquely positioned to apply multi- faceted experience and expertise in Retail banking product management and customer segments. She has strong team management capability and has an extensive track record in implementation and driving commercial success.

For the better part of her career, she has been crafting customer strategies and products in line with customer needs and industry trends.

She is a go getter, motivated to continuously learn, grow and excel. Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organisational skills. She has strong EQ and has a passion to lead high performing teams. She is able to conceptualize the bigger picture and connect the 'dots' and has acute ability to adapt to change.

Overview

6
6
years of post-secondary education
16
16
years of professional experience

Work History

Head: Transactional Product Propositions

Absa
01.2020 - Current
  • Manage a continuum of products with the focus to deliver overall profitability through revenue and customer growth, cost and impairment management.
  • Formulate the strategic vision and direction for Transactional Banking Products.
  • Design, develop and execute on new product elements that meet customer needs.
  • Enhance operational processes and Risk Management
  • Subordinates: 5 Senior Managers (team of 8)

Head: Affluent

Standard Bank
03.2017 - 07.2019
  • End to end strategic ownership of Private; Prestige; Professional; Staff; Foreign Nationals
  • Design, execute and take to market new propositions
  • Revitalise existing propositions
  • Eliminate the gap between 'Design' vs 'Actual' customer experience across the segments - systems,product, processes and banker knowledge.
  • Assume overall oversight of revenue drivers for the Affluent segments
  • Subordinates: 5 (team 11)

Head

Prestige Banking, Standard Bank
06.2015 - 02.2017
  • End to end responsibility for the segment performance- profitability and operational performance
  • Creation of Customer Value Propositions in line with customer needs
  • Design, implement and take to market value propositions

Head: Customer Relationship Management

Standard Bank
06.2013 - 05.2015
  • Responsible for the CRM for Retail Banking Products
  • Define core customer relationship management principles, objectives and mandates
  • Define and develop a profitable and cost effective program of customer marketing messages
  • Implement a cohesive customer messaging strategy across multiple products

Head

Prestige Banking, Standard Bank
09.2011 - 05.2013

Manager

Prestige Banking, Standard Bank
08.2009 - 08.2011

Product Manager

Standard Bank
08.2007 - 07.2009

Market Analyst

Maersk Sealand
01.2006 - 07.2007
  • Sh

Segment Manager

Graduate | P&O Nedlloyd
01.2004 - 01.2006

Education

BCom (Honours) - Information Systems

University of Cape Town
01.1999 - 12.2003

International Executive Development Program -

Henley Business School
01.2017 - 12.2017

Skills

Product design, development and implementation

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Timeline

Head: Transactional Product Propositions

Absa
01.2020 - Current

Head: Affluent

Standard Bank
03.2017 - 07.2019

International Executive Development Program -

Henley Business School
01.2017 - 12.2017

Head

Prestige Banking, Standard Bank
06.2015 - 02.2017

Head: Customer Relationship Management

Standard Bank
06.2013 - 05.2015

Head

Prestige Banking, Standard Bank
09.2011 - 05.2013

Manager

Prestige Banking, Standard Bank
08.2009 - 08.2011

Product Manager

Standard Bank
08.2007 - 07.2009

Market Analyst

Maersk Sealand
01.2006 - 07.2007

Segment Manager

Graduate | P&O Nedlloyd
01.2004 - 01.2006

BCom (Honours) - Information Systems

University of Cape Town
01.1999 - 12.2003
TASNEEM NATHA (NACERODIEN)Banking- Product And Segment