Tasneem Hansa

• ICD 10 and CCSA coding, reviewing clinical entry, letters of motion review
• Liasing with clinical client relationship manager and the medical review team in review of clinical entry criteria
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for members.
• Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

• Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
• Enhanced client self-awareness by conducting individual and group counseling sessions.
• Optimized management of rape, abused victims through counseling and appropriate referrals for further care.
• Providing emotional and psychological support through counseling services whilst working alongside the police protection services.

• Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
• Performing ophthalmic diagnostic scans , calibration of equipment and maintenance of sterility.
• Instilled anesthetic drops and assisted in laser treatments and minor procedures.
• Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
• Obtaining procedural authorizations from medical aid and assistance with clinical letters of motivation.
• Setting up of sterile trays and preparing patients for procedures

- Assistance with anesthetics and monitoring patient vital signs

- Accurate procedural documentation and patient hand over.

- Setting up on sterile fields and assistance with wound care post surgery.

Assistance with maintenance of patient airway, monitoring vital signs.

Procedural documentation and theatre billing.

Patient recovery post surgery and health education.

Assistance with setting up sterile trays.

Scope preparation and sterilization.

• Improved patient satisfaction scores through compassionate care and effective communication.
• Enhanced patient care by implementing evidence-based nursing practices and procedures.