Organized office professional with top-notch administrative skills and solid background in the Public Service. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
12
12
years of professional experience
Work History
Administration Clerk
Northern Cape Education Department
09.2014 - Current
Providing Administrative support to staff and public
Providing Human Resource duties
Managing the logistic operation of the Institute
Provide Financial support and compile monthly reports
Report writing and handling presentation
Implementing and supervising the School Administration Management System (SASAMS)
Implementation of all Department and school policies
Facilitating all new employees
Providing Induction to all new employees
Managing school Safety Programme
Conflict resolution Coordinator
Handling the Schools Admission System
Training of students in Interactive Computer lessons provided by Vodacom Foundation and Department of Basic Education
Computer training to staff
Computer training to SGB Members
Handling and managing of Computer Lab
Complete IT registers and inventories
Enforce the IT Policies of the department and S
Provide helpdesk support to staff and students
Monitor performance of LAB's Network Connection
Update and Installation of software
Responsible for technical support
Maintain access control and physical access to LAB and Server
Management and controlling of Assets
Desktop support to all users
Answered over 30 calls each day on multi-line telephone systems, supporting communication needs of 25 staff members
Administrative Assistant: Special Programmes
Northern Cape Department of Education
01.2013 - 12.2013
Providing general administrative support to staff
Providing Human Resource support to staff
Providing administrative support to Examination and Assessment Unit
Monitoring schools to audit Finances
Assistant Coordinator for the National School Nutrition Program
Perform Software and Hardware duties
Provide Helpdesk support to staff
Provide Technical support to staff and managers
Administrating the collecting of Matric Question papers
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
Increased office participation in special events by creating newsletter with detailed calendars and other office updates
Completed forms, reports, logs, and records to quickly handle all documentation for human resources
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Transcribed and organized information to assist in preparing speeches and presentations
Established administrative work procedures to track staff's daily tasks
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Managed filing system, entered data and completed other clerical tasks
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights
Executed record filing system to improve document organization and management
Sorted and distributed office mail and recorded incoming shipments for corporate records
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Managed department budgets and generated financial reports for management review
Created and maintained databases to track and record customer data
Developed strategies to streamline and improve office procedures
Performed research to collect and record industry data
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
Administrative Assistant: Special Programmes
Northern Cape Department of Education
01.2012 - 12.2012
Providing general administrative support to staff
Providing Human Resource support to staff
Providing administrative support to Examination and Assessment Unit
Monitoring schools to audit Finances
Assistant Coordinator for the National School Nutrition Program
Perform Software and Hardware duties
Provide Helpdesk support to staff
Provide Technical support to staff and managers
Administrating the collecting of Matric Question papers
Education
IT DIPLOMA - INFORMATION TECHNOLOGY DIPLOMA
IT Business Campus - Bellville
2012
BACHELORS OF PUBLIC MANAGEMENT - PUBLIC MANAGEMENT
REGENESYS BUSINESS SCHOOL
10.2023 - Current
Skills
Appointment Scheduling
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Dependants
One (1)
Personal Information
ID Number: 8706215090089
Citizenship: South-African Citizen
Health Status: Excellent health
Criminal Record: No criminal record
Date of Birth: 06/21/87
Gender: Male
Driving License: Code B Drivers Licence
Marital Status: Single
References
Ms T Engelbrecht, Middelpos Primary School, Principal, 078 312 6583, 079 011 5452
Mr. Mike Friedberg, Northern Cape Education Department, Deputy Chief Education Specialist: EMIS, 072 622 3522, 027 718 8600
District Director - Frances Baard District at Northern Cape Department Of EducationDistrict Director - Frances Baard District at Northern Cape Department Of Education