Age 45, I am a highly motivated individual with strong interpersonal skills and a drive for success. I have a strong work ethic and exceptional attention to detail.
Overview
2025
2025
years of professional experience
Work History
SENIOR BUSINESS & OPERATIONS MANAGER
Hadeda
08.2024 - 11.2024
The primary function of this position requires me to manage the running of our CPT Warehouse
Stock control
Shipping & airfreight quotes
Quality checking
Tracking of Pre-orders
Managing Packing/stacking of 40ft containers
Updating Google docs for UK Team
Arranging items for shoots
Streamlined business operations by implementing efficient processes and maximizing resource allocation.
CLAIMS EXECUTIVE
Kuda Holdings
8 2021 - 8 2024
The primary functions of this dual position requires me to manage & process all admin as well as assist clients with their claims for both Short term & Niche (Sport horse) - the claims process functions:
Telephonic communication
Receiving of all required documents
Capturing on CIMs or Salesforce
Updating clients on progress
Double checking all is in order and finalizing claim
Loading of payments/Banking
EXECUTIVE PA & OFFICE MANAGER
2Oceansvibe Media & Malawi Cane Furniture
12.2019 - 01.2021
The primary functions of this dual position requires me to manage all personal and professional requirements of 2Oceansvibe Media's CEO and Founder; and all administrative activities of Malawi Cane Furniture as part of the company umbrella by staying on top of the below functions:
My 2Oceansvibe Media Executive PA role further involves:
Proof-reading and editing of daily news stories on WordPress for the 2Oceansvibe.com platform
Maintaining the office daily to ensure the smooth running of operations for the editorial and sale teams
Executive personal assistant to 2Oceansvibe Media CEO – organising CEO's diary, personal travel arrangements, day-to-day personal errands & requirements
Airbnb management of CEO's multiple properties
My Malawi Cane Furniture Office Manager role further involves:
Management of all online orders globally to ensure efficient turnaround times and customer satisfaction
Management and upkeep of all supporting procedures and stock for the business
Liaising with customers daily on a local and international level
Reconciling accounts on Xero
Liaising with Warehouse Manager to ensure efficient customer turnaround times and product satisfaction in order for retention
EXECUTIVE PA & TRAVEL COORDINATOR
ADP Marine & Modular Pty Ltd / Namdeb
01.2008 - 10.2019
The primary function of this position requires me to keep the client happy by staying on top of the below functions:
My role further involves:
Booking of all travel arrangements & Accommodation requirements
Senior Business Operations Manager at Naval Surface Warfare Center, Carderock DivisionSenior Business Operations Manager at Naval Surface Warfare Center, Carderock Division