Tarryn Silber
SCRUM MASTER | AGILE TEAM COACH | DELIVERY MANAGER
Johannesburg
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
20
20
years of professional experience
1
1
Language
Work History
Scrum Master
Discovery (Vitality Global)
08.2022 - Current
- Champion Agile methodologies, coaching teams on embracing Agile values and principles for peak performance.
- Lead and facilitate key Scrum ceremonies, ensuring effective outcomes and team collaboration.
- Proactively identify and eliminate impediments, safeguarding the team from disruptions and fostering continuous improvement.
- Mediate discussions, resolving conflicts to maintain a cohesive and productive team environment.
- Empower teams to self-organize, promoting autonomy and a sense of ownership.
- Initiate and drive the setup of new teams, establishing lean-agile governance in collaboration with clients and Accenture leadership.
- Provide targeted coaching to enhance the performance of struggling Agile teams, customizing strategies to complex situations.
- Collaborate with Agile peers to elevate the collective Agile maturity across the organization.
- Cultivate a culture of growth and learning, contributing to the development of educational materials and professional growth of the team.
- Coordinate and manage sprints, retrospectives, and daily stand-ups, optimizing team dynamics and workflow.
- Facilitate clear internal communication and collaboration, acting as a liaison for external stakeholder engagement.
- Align with Product Owners to clarify goals, manage product backlogs, and prioritize new requests effectively.
- Guide teams through change, leveraging Change & Release Management processes to ensure seamless transitions.
- Ensure high-quality deliverables at the conclusion of each sprint, upholding stringent quality standards.
- Mentor development teams towards advanced Scrum maturity, creating an environment where team members take pride in their work.
- Design and refine processes to continuously improve the operational model, driving efficiency and effectiveness.
- Leverage data and insights to steer teams towards optimal, sustainable velocity, making delivery predictable and quantifiable.
Customer Success Manager
Think Agile
11.2019 - 07.2022
- Spearheaded B2B engagement strategies at Think Agile, a training and consulting firm specializing in certified agile methodologies.
- Leveraged clean language and scoping techniques to qualify business opportunities and address complex client challenges.
- Orchestrated the end-to-end client onboarding process, ensuring compliance with contractual obligations and Master Service Agreements (MSAs).
- Delivered comprehensive Agile education to clients, highlighting its organizational value and facilitating transformative adoption.
- Matched projects with optimal specialist skills, overseeing capacity planning, timesheet management, and client invoicing.
- Conducted regular client consultations to enhance service value and identify opportunities for additional engagement.
- Cultivated global and local partnerships to expand the company's training and consulting footprint.
- Emphasized a leadership approach focused on nurturing an internal culture of collaboration, transparency, and value-driven performance.
- Assessed and refined service offerings to align with client requirements, driving demand and profitability.
- Represented Think Agile at industry events to elevate the company's profile and expand the client network.
- Managed the internal administrative support team and played a key role in the recruitment of top talent.
Account Director
IQ Business
11.2019 - 07.2022
- Spearheaded the management of Standard Bank Key Account and Telco portfolio, driving business growth and opportunity identification across all sectors.
- Led the conversion of leads to sales, ensuring a cohesive strategy from initiation to closure.
- Negotiated client contracts, including Master Service Agreements and Variation Agreements, with a hands-on approach to procurement discussions.
- Addressed client challenges with innovative solutions in Digital Transformation, Migration, Remediation, and Anti-Money Laundering projects across African markets.
- Developed and executed large to small-scale Learning & Development initiatives incorporating VR, eLearning, Gamification, and Change Management.
- Engaged with Partners across specializations to enhance understanding of IQ Business offerings, enabling proactive solution positioning to clients.
Strategic Relationship Manager
Adcorp Group
10.2015 - 03.2016
- Strategically engaged in CIB's Manco forums, delivering comprehensive non-perm staffing data and insights to drive business decisions.
- Identified and capitalized on opportunities to optimize non-perm processes and elevate our function's presence within each business unit.
- Regularly collaborated with division Heads to align staffing solutions with their strategic objectives, projects, and challenges.
- Forged strong partnerships with Human Capital teams to ensure effective utilization of non-perm staff across business divisions.
- Championed the strategic deployment of turnkey resources versus labour broking, focusing on cost savings, category conversion, and risk mitigation.
- Worked in tandem with the CIO's office and Business Heads to oversee project management within the non-perm sector.
- Vetted and onboarded new Turnkey and Labour Broker vendors to supply top-tier resources, enhancing the bank's talent acquisition.
- Drove the development of robust talent pipelines, significantly improving non-perm time-to-fill metrics.
- Conducted quarterly vendor performance reviews, addressing challenges and fostering alignment with the bank's staffing strategy.
- Orchestrated regular vendor briefings to ensure seamless integration with the bank's talent management objectives.
- Developed a comprehensive Total Talent Management strategy for CIB, optimizing non-perm staffing solutions.
National Delivery Manager
Kelly Group
02.2012 - 03.2015
- Oversaw a national team of 20 consultants, supervising the support of nearly 1000 TES employees at Absa.
- Directed daily operations, ensuring adherence to SLA delivery metrics with the client.
- Addressed all Industrial Relations (IR) and Employee Relations (ER) matters effectively.
- Monitored and enhanced team performance to meet strategic objectives.
- Managed Profit & Loss (P&L) to maintain financial health and accountability.
- Collaborated with client development teams to drive account growth and foster client relationships.
Branch Manager
Kelly Group
01.2010 - 01.2012
- Oversaw daily ops for optimal client & candidate service.
- Managed branch P&L, recruitment, and IR for temp/permanent staff.
- Launched training centre for software skills, boosting client value.
- Drove end-to-end recruitment, innovated sourcing in Gauteng.
Account Executive
Kelly Group
08.2005 - 12.2009
- Managed key accounts that looked after the contingent workforce (Nedbank, SAA, Absa).
- Placed temps, handled IR and payroll.
- Expanded Kelly's client portfolio.
Education
SAFe Scrum Master -
Scaled Agile
Johannesburg, South Africa01.2024
Certified Scrum Master - undefined
Scrum Alliance
Johannesburg, South Africa01.2019
Programme for Management Development (PMD) - undefined
Gordon Institute of Business Science (GIBS)
01.2012
Matric - undefined
St Andrews
01.2001
EXTRA-CURRICULAR ACTIVITIES
Think Agile Neighbourhood, Think AgileCreate events that provide a platform for agilists and those interested in the industry, that help educate, inspire, and support each other's growth. Women in Agile, South AfricaProvide a global platform for women in all fields, but mainly Agile. SUGSA Committee Member, Scrum User Group South AfricaOct 2023
Timeline
Scrum Master
Discovery (Vitality Global)
08.2022 - Current
Customer Success Manager
Think Agile
11.2019 - 07.2022
Account Director
IQ Business
11.2019 - 07.2022
Strategic Relationship Manager
Adcorp Group
10.2015 - 03.2016
National Delivery Manager
Kelly Group
02.2012 - 03.2015
Branch Manager
Kelly Group
01.2010 - 01.2012
Account Executive
Kelly Group
08.2005 - 12.2009
Certified Scrum Master - undefined
Scrum Alliance
Programme for Management Development (PMD) - undefined
Gordon Institute of Business Science (GIBS)
Matric - undefined
St Andrews
SAFe Scrum Master -
Scaled Agile