Tarryn Naicker
Gauteng
Summary
Highly motivated and certified Scrum Master with SAFe expertise, driving Agile transformations and delivering high-quality products through collaborative team leadership. Offer a thorough understanding of the System Development Life Cycle (SDLC) and Agile/Scrum principles as Scrum Master and servant leader. Ensure that development teams follow Scrum framework values and agile practices. Create a balance with the project's key stakeholder and Product Owners and motivate them to improve processes through facilitating meetings and decision-making processes to remove team and progress impediments.
Overview
22
22
years of professional experience
Work History
Scrum Master
Momentum Multiply
09.2019 - Current
- Facilitating scrum events: Leading sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure timely delivery and continuous improvement, leading to a 20% increase in team velocity
- Coaching agile practices: Guiding teams and stakeholders in adopting agile methodologies and principles to enhance collaboration, transparency, and flexibility which resulted in a 30% reduction in time to market for new features
- Conducted workshops for the Agile Release Train (ART)
- Supported RTE in Inspect and Adapt workshop: Assisting the Release Train Engineer (RTE) in organizing and facilitating Inspect and Adapt workshops to identify improvement opportunities and foster collaboration across teams.
- Removing impediments: Identifying and addressing obstacles that hinder team progress, fostering a supportive environment for problem-solving and decision-making
- Ensuring alignment: Facilitating communication and coordination among multiple agile teams, product owners, and stakeholders to maintain alignment with organizational objectives
- Supporting team autonomy: Empowering teams to self-organize and make decisions, while providing guidance and support as needed
- Managed 2 teams effectively coordinated and managed the activities of two agile teams to ensure alignment and collaboration
- Promoting continuous improvement: Encouraging a culture of learning and experimentation, implementing metrics and feedback loops to drive continuous improvement at the team and organizational levels.
Billing
Momentum Multiply
07.2018 - 08.2019
- Provided assistance to colleagues in resolving complex billing problems
- Resolved billing issues promptly and professionally
- Developed billing records by tracking time data for monthly billing cycles
- Reviewed and processed billing invoices to ensure accuracy
- Resolved customer inquiries regarding billing issues or account discrepancies.
Credit Control
Hollard Insurance
01.2016 - 06.2018
- Developed and implemented credit control policies to reduce bad debt exposure
- Identified opportunities for improvement in existing systems or processes used by the Credit Control team
- Provided support and guidance to junior members of staff, helping them develop their knowledge of Credit Control processes
- Collaborated with other departments such as Sales and Credit Control to ensure effective collection process.
Cashbook Clerk
Hollard Insurance
01.2008 - 12.2015
Claims Specialist
Hollard
05.2007 - 12.2007
Payments Clerk
Hollard
04.2003 - 04.2007
Creditors Clerk
Boxer Superstores Head office
01.2003 - 03.2003
Education
Bachelor of Business Administration (Honours) -
Mancosa
Bachelor of Business Administration (Degree) -
Mancosa
Scaled Agile
PSM Scrum.org
International Scrum Institute
Damelin
PC Training
Matric -
Buffelsdale Secondary
Skills
- Lean Scrum
- Agile Best Practices
- Scrum & Agile Methodologies
- Scrum processes
- Project Planning
- Agile Coaching
- Scrum Framework Expertise
- Sprint Planning
- Work Planning and Prioritization
- Kanban & waterfall Methodologies
- Confluence
- Jira
Languages
English
Afrikaans
Zulu
Timeline
Scrum Master
Momentum Multiply
09.2019 - Current
Billing
Momentum Multiply
07.2018 - 08.2019
Credit Control
Hollard Insurance
01.2016 - 06.2018
Cashbook Clerk
Hollard Insurance
01.2008 - 12.2015
Claims Specialist
Hollard
05.2007 - 12.2007
Payments Clerk
Hollard
04.2003 - 04.2007
Creditors Clerk
Boxer Superstores Head office
01.2003 - 03.2003
Bachelor of Business Administration (Honours) -
Mancosa
Bachelor of Business Administration (Degree) -
Mancosa
Scaled Agile
PSM Scrum.org
International Scrum Institute
Damelin
PC Training
Matric -
Buffelsdale Secondary
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