TARRYN-LEE McMASTER
Johannesburg
Summary
Proven Administrative Assistant at Maxim Trading Ent Pty Ltd., adept in Microsoft Excel and fostering professional relationships, streamlined office processes by enhancing document management and customer service efficiency. Achieved a significant improvement in administrative support and team collaboration, demonstrating a commitment to excellence and a results-driven approach.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Maxim Trading Ent Pty Ltd.
01.2012 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted development and implementation of new administrative procedures.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Au Pair
Mandy De Almeida
04.2010 - 05.2012
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Transported children safely to school, activities and appointments on time.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Taught children to organize toys, wash hands, and share by leading by example.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept children's areas neat and clean.
- Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Implemented daily routine to maintain structure and stability
- Improved children''s language skills through engaging conversations and interactive language games.
- Assisted with housework such as laundry and cooking.
- Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
- Facilitated bedtime routines by reading stories, playing calming music or engaging in relaxation techniques promoting restful sleep for the children.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Met with parents about daily activities, positive developments, and issues.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Involved children in caring for household pets and chores.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
No Degree - Fashion Merchandising
Intec
Johannesburg, South Africa12.2014
High School Diploma -
Benoni High School
Benoni, South Africa12.2008
Skills
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Professional Communication
- Excel spreadsheets
- Verbal Communication
- Professional and mature
- Invoice Processing
Timeline
Administrative Assistant
Maxim Trading Ent Pty Ltd.
01.2012 - Current
Au Pair
Mandy De Almeida
04.2010 - 05.2012
No Degree - Fashion Merchandising
Intec
High School Diploma -
Benoni High School
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