Smoothly direct employees carrying manufacturing operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Astute filmmaking professional successful at writing, directing and editing productions. Analytical and decisive leader with strong multitasking, planning and problem-solving abilities. Gifted communicator and diplomatic conflict manager.
Overview
16
16
years of professional experience
Work History
Factory Manager
Lounge Works
05.2023 - Current
Negotiated contracts with vendors for cost-effective procurement of raw materials, parts, and services essential to factory operations.
Facilitated open communication between all factory departments, leading to increased collaboration and more efficient problem solving.
Streamlined inventory management, resulting in reduced waste and improved cost control.
Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
Led cross-functional teams to identify areas for improvement, driving continuous process enhancements within the facility.
Collaborated with sales and marketing teams to align production goals with market demands, increasing revenue potential.
Implemented quality assurance measures that resulted in consistently meeting or exceeding customer expectations.
Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
Managed budgets and resources effectively, ensuring optimal utilization of financial assets within the facility.
Coordinated with suppliers to ensure timely delivery of raw materials, reducing lead times for production orders.
Boosted employee morale by fostering a positive work culture, promoting open communication, and recognizing outstanding performance.
Conducted root cause analyses of production issues to identify areas requiring corrective action or continuous improvement efforts.
Owner Online Furniture Store
Oh So Suite
01.2022 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Worked closely with customers on customized furniture to ensure absolute customer satisfaction
Empathy Workshop Coach
Purposeful Passion
01.2023 - 05.2023
Worked primarily with call centre agents to successfully increase empathetic engagement with clients for higher degree of customer satisfaction.
Using drama techniques and improv scenarios increased agents ability to effectively converse with clients and resolve client issues
Facilitated communication among workshop participants, fostering a supportive learning environment for all attendees.
Tailored presentations to suit diverse audiences, accommodating various learning styles and preferences.
Achieved consistently high levels of participant satisfaction by maintaining a professional demeanor and providing clear, concise instruction throughout workshops.
Managed logistics for workshop events, ensuring seamless delivery and smooth coordination of resources.
Built rapport with attendees through active listening techniques, creating an open atmosphere that encouraged candid exchanges of ideas.
Content Creator, Videography, Photographer
Vagabond Dream Production House
01.2014 - 03.2020
Collaborated with cross-functional teams to produce engaging multimedia content for both online and offline channels.
Enhanced overall content quality by providing thorough editing services for internal documents, marketing materials, and web copy.
Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
Supported company growth initiatives by leveraging storytelling techniques in crafting impactful press releases that garnered widespread media attention.
Created memorable educational materials for training purposes that effectively conveyed complex concepts in easily digestible formats.
Streamlined content creation processes by implementing efficient editorial calendars and project management tools.
Applied current editing and photography tools to tell great stories.
Developed original content using social listening and independent sources.
Generated stories to reflect current trends and news to pull audience into website.
Wrote quality content for clients, enabling site visitors to quickly obtain information.
Created emotive content to showcase brands.
Scripted and created humorous videos for brand awareness.
Documented high end corporate events and created highlights reels.
Responsibilities included scriptwriting, filming, photography and editing.
Director and Writer of Stage Productions
Christian Family Church
01.2010 - 12.2013
Scriptwriting to embody the ideals and beliefs of the customer.
Casting of all characters.
Directing production.
Enhanced rehearsals and workshops to upskill amateur actors to produce top quality productions.
Set design and building.
Costume design and sourcing.
Procurement Manager NPO
Women Of Worth
01.2008 - 12.2009
Enhanced supplier diversity by expanding vendor selection criteria to include minority-owned businesses.
Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
Improved inventory management by implementing demand forecasting techniques and optimizing reorder points for critical items.
Promoted sustainable practices within the organization''s supply chain by partnering with eco-friendly suppliers.
Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
Worked in store on weekends to ensure smooth running of processes.
Education
Bachelor of Arts - Film And Stage
AFDA
Johannesburg, South Africa
04.2001 -
Skills
Manufacturing operations
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Timeline
Factory Manager
Lounge Works
05.2023 - Current
Empathy Workshop Coach
Purposeful Passion
01.2023 - 05.2023
Owner Online Furniture Store
Oh So Suite
01.2022 - Current
Content Creator, Videography, Photographer
Vagabond Dream Production House
01.2014 - 03.2020
Director and Writer of Stage Productions
Christian Family Church
01.2010 - 12.2013
Procurement Manager NPO
Women Of Worth
01.2008 - 12.2009
Bachelor of Arts - Film And Stage
AFDA
04.2001 -
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