Tarnay Hass
Administrator
Kuils River
Summary
Experienced administrator with a track record of motivating teams and optimizing operations. Recognized for analytical problem-solving skills and persuasive communication abilities, consistently delivering creative solutions by thinking outside the box. Self-motivated with proven leadership, organizational, and customer relations skills. Adept at independently solving problems, with a history of successfully retaining clients and talented staff members.
Overview
14
14
years of professional experience
18
18
years of post-secondary education
Work History
Qualification Administrator
Moonstone
05.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy and legal regulations.
- QA prospective students' applications, as well as exam scripts.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Capture and update relevant particulars on the system.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Developed and maintained an up-to-date database of contacts, facilitating quick and efficient communication.
- Cultivated positive relationships with students to deliver timely and cost-effective outcomes.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Administrator (COB/CPD and ShortCourses)
Moonstone
3 2022 - 06.2023
- Communicating with clients, as well as corporates, responding to their needs and inquiries.
- Answering telephonic inquiries and assisting clients.
- Assisting and enrolling students on Moodle (LMS).
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Helping students and corporates navigate the online platform provided.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Assisting Compliance Officers with the enrollment of their clients, as well as any queries they may have.
- Submit daily income and expense reports.
- Maintain a filing system for data on clients.
- Sending out quotations on Sage Pastel to corporates.
Administrative Assistant
Harvest Time Ministries
01.2014 - 12.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Drafting Letters.
- Assisted in office events such as community projects and outreaches.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Administrator
H.J.T Dickson Builders
01.2011 - 12.2022
- Fulfilled an administrative and bookkeeping role.
- Sending and responding to emails.
- Drafting Letters
- Making payments and managing accounts.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings.
English Tutor
Talk915
02.2020 - 04.2022
- Providing students, among the age groups between 4 and 45 years old, with English communication abilities.
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Developed student confidence through positive reinforcement strategies.
- Managed class time efficiently, balancing structured lessons with opportunities for independent practice and peer collaboration.
Administration and Bookkeeping (Intern)
G and V Sales and Merchandising
10.2021 - 10.2021
- Carrying out various tasks relating to computing, managerial, and financial aspects.
- Communicating with clients.
- Managing projects.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, data capturing, and creating invoices.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Junior administrator (Intern)
Forex Varsity
9 2021 - 9 2021
- Doing administrative work such as filing, research, and responding to clients via email and telephonically.
- Carrying out various tasks relating to computing, managerial, and financial aspects.
- Marketing by content creation on behalf of Forex Varsity.
- Communicating with clients telephonically.
- Managed projects for the Managing Director of Forex Varsity.
- Contributed to a positive work environment by fostering a culture of collaboration and open communication among team members.
- Provided exceptional support to executives, handling travel arrangements and itinerary planning efficiently.
- Ensured accurate record-keeping, diligently updating databases with pertinent information on clients, vendors, and projects.
English Tutor
Call Force at ABC Tutor
05.2018 - 10.2018
- Completed my TEFL certificate while teaching at ABC Tutor.
- Tutored Chinese students by assisting them with their reading and learning abilities in English, providing them with lessons suitable for their age group and level of understanding in English Literature.
- Providing students, among the age groups between 2 and 65 years old, with English communication abilities.
- Improved students' written and verbal English skills through personalized learning programs.
- Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
Promoter
Elevator People
01.2015 - 12.2019
- Promoted and advertised for various brands.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Education
Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2016 - 01.2021
Hoërskool De Kuilen High School
04.2001 - 01.2015
Skills
Excellent team working skills
References
- Monique Brummer at Moonstone Business School of Excellence - 079 504 9015
- Carmen Lopes at G and V Sales and Merchandising - 0833151276
- Savannah van Heerden at Forex Varsity - 0817817723
- Deodette Thomas at Harvest Time Ministries - 0633439617
- Jo-Anne Dickson at H.J.T DICKSON BUILDERS Pty Ltd - 0829013309
- Tamlin Latola at Call Force at ABC Tutor - 0810955784
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Interests
Performing Arts
Family time
Drives
Swimming
Community work
Outreach programmes
Timeline
Qualification Administrator
Moonstone
05.2023 - Current
Administration and Bookkeeping (Intern)
G and V Sales and Merchandising
10.2021 - 10.2021
English Tutor
Talk915
02.2020 - 04.2022
English Tutor
Call Force at ABC Tutor
05.2018 - 10.2018
Management
Cape Peninsula University of Technology
04.2016 - 01.2021
Promoter
Elevator People
01.2015 - 12.2019
Administrative Assistant
Harvest Time Ministries
01.2014 - 12.2022
Administrator
H.J.T Dickson Builders
01.2011 - 12.2022
Hoërskool De Kuilen High School
04.2001 - 01.2015
Administrator (COB/CPD and ShortCourses)
Moonstone
3 2022 - 06.2023
Junior administrator (Intern)
Forex Varsity
9 2021 - 9 2021
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