TARIRO MCDONALD TAWONEZVI

Created and expanded sales presentations to new and existing customers increasing net sales revenue.

• Communicated product quality and market comparisons by creating sales presentations.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Performed competitive analyses and adjusted sales and marketing strategies accordingly.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 70% in sales
• Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment
• Prepared sales presentations for clients showing success and credibility of products
• Directed sales support staff in administrative tasks to help sales reps close deals
• Implemented, executed and strategically expanded business channel partnerships and program initiatives

• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Attended trade shows to represent company products, generate leads, and network with potential clients

• Set and achieved company defined sales goals.
• Met existing customers to review current services and expand sales opportunities.
• Presented professional image consistent with company's brand values.
• Negotiated prices, terms of sales and service agreements.
• Consulted with businesses to supply accurate product and service information.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.

• Built customer loyalty and retention by delivering excellent shopping experiences.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Assisted customers with prompt and polite support in-person and via telephone.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routine tasks in store.
• Increased sales by building strong customer relationships and providing excellent service.
• Participated in ongoing training to stay updated on current products, promotions, and industry trends

• Kept server areas clean and stocked to increase efficiency while working tables.
• Informed customers about daily and seasonal specials.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
• Set up banquet events according to specific client requirements, ensuring successful event experience for all attendees.
• Used cash registers and credit card machines to cash out customers.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problem
• Folded napkins and prepared silverware sets to provide adequate supply for host station
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems