Hi, I’m
Tapiwa Glenn Munotyaani
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
years of professional experience
Work History
Rocco And Riley, Truth Coffee
Barista
04.2023 - Current
Job overview
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Prepare coffee, beverages and Serve prepared foods like pastries, muffins and sandwiches
- Received and processed payment (cash, POS, credit cards)
- Maintained regular and consistent attendance and punctuality.
- Always Keeping the work area clean according to health and hygiene regulations
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Pizzeria Villagio Italian Kitchen
Bartender/Runner
11.2022 - 03.2023
Job overview
- Greet Patrons and answer questions about menu items and specials
- Colaborate with head bartender to create seasonal beverage orders following recipes
- Assisting waiters to serve food and beverages during peak hours
- Periodically filling Patrons water glasses and serving condiments to patrons
- Clean up eating areas as well as work stations in compliance with hygiene regulations.
Sentra Supermarket
Sales Assistant
11.2021 - 10.2022
Job overview
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Asian Asia Restaurant
Chef Assistant
02.2021 - 09.2022
Job overview
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
Education
Truth Coffee Academy Cape Town
Professional Barista Certificate
08.2022
Chinhoyi High School
General Certificate from Ordinary Level
11.2011
Speciss College
Advanced Level Certificate
11.2013
Skills
- Opening and Closing Duties
- Coffee Expertise
- Exceptional Customer Service
- Team Player
- Performance Improvement
- Cash Handling
Timeline
Barista
Rocco And Riley, Truth Coffee
04.2023 - Current
Bartender/Runner
Pizzeria Villagio Italian Kitchen
11.2022 - 03.2023
Sales Assistant
Sentra Supermarket
11.2021 - 10.2022
Chef Assistant
Asian Asia Restaurant
02.2021 - 09.2022
Truth Coffee Academy
Professional Barista Certificate
Chinhoyi High School
General Certificate from Ordinary Level
Speciss College
Advanced Level Certificate
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