Tapelo Lorencia Molea
Cape Town
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr D Esau's Surgery
03.2019 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for physician 0219886999 facility, scheduling appointments and handling patient inquiries.
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Completed patient referrals to other medical specialists
Caregiver
Tulbach House Of Elderly
CAPE TOWN
10.2021 - 11.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Certificate - Carer
07.2021
High School Diploma -
11.2013
Skills
- Time Management
- Verbal and Written Communication
- Needs Assessment
- Bedsore Prevention
- Respectful and Compassionate
- Mobility Assistance
- Ability to Lift Clients
- First Aid Certification
Certification
- PCA - Personal Care Aide
- DCA - Direct Care Aide
Timeline
Caregiver - Tulbach House Of Elderly
10.2021 - 11.2022
Medical Receptionist - Dr D Esau's Surgery
03.2019 - Current
OASIS Home Care Base Training Centre - Certificate , Carer
Eben Donges High School - High School Diploma ,
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