Tanyaradzwa mazuru
Waitress
Middleburg Mpumalanga
Summary
Proven in enhancing customer satisfaction and maintaining pristine environments, I leveraged hospitality service expertise and food preparation safety at Valentine Zumbani and Ellen Braiton. Skilled in guest relations and multitasking, I significantly improved dining and lodging experiences by implementing feedback and maintaining high cleanliness standards.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Valentine Zumbani
11.2022 - Current
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Housekeeper
Ellen Braiton
01.2021 - 07.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Mufakose Mhuriimwe High School
Harare ZimbabweSkills
Front-of-house display creation
Food spoilage prevention
Point of sale operation
Guest relations management
Guest seating arrangements
Hospitality service expertise
Food preparation and safety
Menu presentation
Timeline
Waitress Trainee
Valentine Zumbani
11.2022 - Current
Housekeeper
Ellen Braiton
01.2021 - 07.2022
Mufakose Mhuriimwe High School