Tanya Blake

Overseeing daily operations: Ensuring the office runs smoothly and efficiently.

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managing calendars: Scheduling meetings, appointments, and travel arrangements for staff and management.
• Organizing events: Assisting with planning and coordinating company events, including meetings, conferences, and social gatherings.
• HR support: Assisting with employee onboarding and off-boarding.
• Assist with all client queries (general/suppliers).
• Manage and finalize all exception reports received from agents/suppliers.
• Support administration personnel/suppliers in daily operations.
• Ensure compliance with travel policies and procedures.
• Updated communication to secretaries/clients on rates, events etc.
• Manage supplier database (new/renewal/cancellations).
• Establish allowance, advances, business needs & approvals.
• Arrange/check foreign currency applications, deliveries, payments.
• Provide excellent customer service and respond to inquiries promptly.
• Organized and maintained filing system.
• Coordinate and manage domestic and international travel for executives and staff.
• Preparation and balance monthly invoice & stats (excel) to clients.
• SLA reports/Emergency Call centre logs/MIS reports and communication to clients.
• Reference: Jonathan Jones (Business Support Manager)
• Jonathan.Jones@sanlam.co.za
• 084 979 1266

• Provide Support to other staff which include a variety of administrative tasks.
• Office Management.
• Processing Stationery and Furniture orders.
• Data Management and record keeping.
• Managing Administrative Tasks.
• Customer Service.
• Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
• Reference: Jannie Esterhuizen (Procurement Supervisor)
• Jannie.esterhuizen@sanlam.co.za
• 0724643858