Tanuja Premlal

• EXPERIENCE
• REFERENCES
• · Satish Bridgemahon, Vahana Logistics, 0726276890
• · Jocelyn Hallendroff, Air and Vacuum Technology, 0834140389
• · Jaya Changalrayen, Liberty, 0117712945
• · Nevlen, Wealth Solutions Capital, 0622535300
• · Helder Marques, Mavromac and The Gatehouse, helder@mavromac.co.za, 0827729680
• · Caitlin Poxton, Professional Marketing Solutions, 0114626858
• Gauteng Operational Coordinator- Professional Marketing Solutions- Johannesburg 4/2021- current
• · Controlling leave of staff and local reps via Sage 300
• · Manage operation flow within the Gauteng Division which includes 25 reps, 4 regional managers and 1 divisional manager using REPSYL (programme)-Retail Execution Software
• · Tracking stock control reporting- via Microsoft Excel and Microsoft teams
• · Monitoring Reps route list and stores attendance
• · Inventory Stock control- checking stock counts and ensuring orders are place where necessary.
• · Managing promotions using the promotional grid via teams
• · Tracking distribution of stock between each store locally using advanced excel such as V-look up and Pivot table.
• · Interacting with suppliers on a continuously basis
• · Conduction PowerPoint presentations for suppliers to show stock levels.
• · Working off PNP portal to control delivery and order dates.
• · Stock control in stores.
• · Ensuring all operations are carried on in an appropriate, cost-effective way.
• · Managed and ran over 15 suppliers accounts including their operation rate of return and sales volume.
• · Data Analysis- reports from suppliers and Shoprite, Checkers and PNP portals
• · Help the organization’s processes remain legally compliant.
• · Formulate strategic and operational objectives.
• · Perform quality controls and monitor production KPIs
• · Drafted and edited correspondence and materials related to project work to guarantee accuracy and uniformity in documentation.
• · Communicated with clients about project expectations and goals to deliver satisfying outcomes.
• · Developed training programmes to boost staff capabilities and increase productivity.
• · Recommended and implemented operational procedures to comply with all policies, regulations, and laws.
• · Assessed feedback from customers to gauge satisfaction and project success.
• · Managed deadlines and progress across team to Facilize project delivery within stipulated timelines.
• · Produced and delivered financial reports management to help with decision making based on facts of company's financial health.
• · Find ways to increase quality of customer service.
• · Successfully managed and coordinated team of 25 Sales Representatives ,4 Regional Managers and 1 Divisional Manager
• · Answered mailed, emailed, telephoned and in-person requests for service and information.
• · Managed smooth operations and communicated timely updates to coordinate administrative activities.
• · Provided for smooth day-to-day flow of communications to build trust within unit.
• · Provided team members with resources needed to complete project work to maximise efficiency.
• · Oversaw risk management, identifying and evaluating risks to prevent negative impact on desired outcomes.
• · Scheduled and distributed work to other staff members to enhance productivity and avoid scheduling conflicts.
• · Helped interview, train, and onboard staff members to build team of high performing individuals to boost productivity.
• · Pulling of Sites days cover reports and Webbies for all suppliers across regions.
• · Bevco Adminstrator

• · Purchased and sold securities, stocks, and bonds to achieve ROIs, developing strong portfolios for clients.
• · Interviewed clients to identify income, expenses, and financial objectives, developing customised financial plans suitable for needs.
• Executive PA and Marketing Assistant Vahana Logistics- Johannesburg
• · Directed and actioned incoming and outgoing correspondence, including postal mail, email, and faxes.
• · Documented and shared weekly meeting minutes.
• · Worked closely with clients to understand desired results and manage expectations.
• · Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• · Ran errands, including shopping for groceries and collecting dry cleaning.
• · Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.
• · Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
• · Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
• · Restocked office supplies and submitted purchase orders.
• · Performed background research for special projects.
• · Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
• · Generated reports using Microsoft Excel spreadsheets.
• · Generated and distributed invoices to obtain fee payments.
• · Answered inbound telephone calls promptly, directing clients, vendors, and general queries to relevant teams.
• · Generated high-quality reports, documents, and presentations.
• · Supported HR with employee hiring and leaving processes.
• · Performed general bookkeeping, chasing invoices internally and externally to verify purchases and credit card usage.
• · Prioritised workload and managed multiple conflicting deadlines with attention to detail and within set timelines.
• · Identified depleted items, requested supplies, and submitted purchase orders to maintain good stock levels.
• · Acted as second set of eyes and ears to pre-empt employer needs and requirements.
• · Gathered and compiled relevant information and materials to facilitate adequate briefing to employers prior to meetings.
• · Edited and finalised letters before distribution to check for clarity and accuracy.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

· Developed and deepened relationships with new and existing clients.

· Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.

· Promoted business to increase customer base and grow revenue.

· Identified client financial goals and risk tolerance to recommend investment products.

· Consulted with clients to assess and meet short- and long-term financial goals.

· Examined tax status and risk tolerance to maximise income and save money.

· Briefed prospective customers regarding current market conditions to exercise better decisions for clients, garnering profitable returns.

· Provided advice regarding risk management policies and prevention strategies to avoid losses and bad investments for clients.

· Referred clients to insurance companies and investment firms to facilitate retirement planning and diversify portfolios.

· Developed tailored-fit plan for cash management and investment planning to assist clients in meeting financial objectives.

· Oversaw and preserved records of financial transactions to optimise workflow and maintain consistent documentation.

· Addressed queries and provided advice regarding financial plans and strategies to educate and benefit customer needs.

· Prepared income projection and investment reports for clients to view income and balance sheet and determine investment strategies.

· Assessed financial data derived from clients to design innovative strategies, exceeding financial goals of clients.

· Read and interpreted financial document summaries, investment performance reports and income projections for clients to determine progress and expected revenue.

· Regularly reviewed accounts to verify economic changes, situational concerns, and financial performance, modifying plans to meet expectations of clients.

· Demonstrated advantages and disadvantages of different product decisions to provide options, educating and aligning with needs of clients.

· Researched financial market trends to stay abreast with updates and provide proper forecasting and planning for clients.

· Purchased and sold securities, stocks, and bonds to achieve ROIs, developing strong portfolios for clients.

· Interviewed clients to identify income, expenses, and financial objectives, developing customised financial plans suitable for needs.

· Developed and deepened relationships with new and existing clients.

· Counselled clients on financial matters and provide recommendations investment opportunities, products and services based on client needs and asset availability.

· Promoted business to increase customer base and grow revenue.

· Identified client financial goals and risk tolerance to recommend investment products.

· Consulted with clients to assess and meet short- and long-term financial goals.

· Examined tax status and risk tolerance to maximise income and save money.

· Briefed prospective customers regarding current market conditions to exercise better decisions for clients, garnering profitable returns.

· Provided advice regarding risk management policies and prevention strategies to avoid losses and bad investments for clients.

· Referred clients to insurance companies and investment firms to facilitate retirement planning and diversify portfolios.

· Developed tailored-fit plan for cash management and investment planning to assist clients in meeting financial objectives.

· Oversaw and preserved records of financial transactions to optimise workflow and maintain consistent documentation.

· Addressed queries and provided advice regarding financial plans and strategies to educate and benefit customer needs.

· Prepared income projection and investment reports for clients to view income and balance sheet and determine investment strategies.

· Assessed financial data derived from clients to design innovative strategies, exceeding financial goals of clients.

· Read and interpreted financial document summaries, investment performance reports and income projections for clients to determine progress and expected revenue.

· Regularly reviewed accounts to verify economic changes, situational concerns, and financial performance, modifying plans to meet expectations of clients.

· Demonstrated advantages and disadvantages of different product decisions to provide options, educating and aligning with needs of clients.

· Researched financial market trends to stay abreast with updates and provide proper forecasting and planning for clients.

· Purchased and sold securities, stocks, and bonds to achieve ROIs, developing strong portfolios for clients.

· Interviewed clients to identify income, expenses, and financial objectives, developing customised financial plans suitable for needs.

· Kept accurate and detailed records of office inventories, placing monthly orders of low supplies.

· Controlled stock and supplies to meet team need.

· Input transactions into accounting system to track payments and forecast sales.

· Produced statistical analysis and reporting using Excel.

· Maintained manual and electronic filing and information systems, ensuring readily available and accurate data.

· Offered high levels of administrative support to managers, ensuring smooth running of company operations.

· Created employee attendance reports verifying compliance with company policy.

· Handled daily office activities, including data entry and database auditing, maintaining smooth operations.

· Coordinated meeting rooms and agendas.

· Prepared expense reports accurately and forwarded to accounting for approval and processing.

· Greeted visitors, recorded personal information, and directed to appropriate department with professionalism.

· Reconciled and kept safe small amounts of petty cash in line with financial regulations.

· Booked accommodation and made travel arrangements for senior staff members, securing best deals within desired dates and timeframes.

· Forwarded letters, packages and other incoming correspondence to staff and departments without delays.

· Operated copy equipment, printers, and other office machines to support staff with administrative ad hoc tasks.

· Worked as part of administrative team, identifying, and suggesting improvements to internal administration processes and systems.

· Supported HR department in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments.

· Identified scheduling conflicts and provided regular scheduling updates to team during weekly team meetings.

· Recruited and managed contractors to repair or replace damaged office equipment, minimising disruptions to operations.