Tanja Van Zyl
Waitress
Grabouw
Summary
Focused and reliable waitress bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Hardworking and passionate job seeker with strong organizational skills. I am ready to help the team achieve company goals.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Waiter and Bartender
Old Mac Daddy
01.2023 - 12.2023
- Prepared restaurant for guests and always ensured that they have a positive experience during their visit
- Maintained safe hygiene and food handling standards for full compliance
- Delivered friendly and fast service to process high – volume food and drink orders at peak times
- Stocked and maintained silverware, linens, and condiments
- Anticipated and addressed guests’ service needs
- Mixed drinks, served wine, beer, and non-alcoholic beverages for multiple guests simultaneously
- Performed additional tasks to keep everything running smoothly.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Waiter
The Melting Pot Restaurant
01.2024 - Current
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Diploma of Higher Education (bachelor’s degree) -
Overberg High School
Caledon, South-AfricaSkills
Team Player
Communication Skills
Interpersonal Skills
Flexible Worker
Quick Learner
Well Organized
High-volume dining
Safe Food Handling
Positive Attitude
Time Management
Customer Service
Strong Work Ethic
Hardworking Mentality
Problem Solving
Reliable
Diplomacy and Tact
Cultural Awareness
Timeline
Waiter
The Melting Pot Restaurant
01.2024 - Current
Waiter and Bartender
Old Mac Daddy
01.2023 - 12.2023
Diploma of Higher Education (bachelor’s degree) -
Overberg High School