Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Timeline
Hi, I’m

Tanille Swartz

Process And Product Quality Assurer | Process Development | System Development | Training | Business Risk And Compliance
Sandton,GP
Tanille Swartz

Summary

Versatile professional with extensive experience in risk management, process improvement and quality assurance at Nedbank and Discovery. Proven track record in process improvement and project management, leveraging analytical thinking and teamwork to enhance operational efficiency.

Skilled in developing training content and managing stakeholder relationships, ensuring compliance and driving business success.

Organized and dependable candidate successful at managing multiple priorities and projects with a positive attitude. Willingness for continued learning and improvement by taking on added responsibilities to meet team goals.

Overview

19
years of professional experience

Work History

Discovery
Sandton

PPQA (Process and Product Quality Assurance)
06.2019 - 06.2024

Job overview

  • Quality Assurance on System Projects
  • Process Improvement (aligned with CMMI standards and Compliance)
  • Process Training
  • Creation of Training Content (PowerPoint and Storyline)
  • Project Management
  • Risk Management
  • Business Analysis
  • Customer Journey Architecture
  • Quality Assurance Reporting

Nedbank
Sandton

Business Risk Manager
04.2014 - 08.2018

Job overview

  • Risk Management
  • Risk Control Self Assessments Maintaining Risk Register
  • Loss Data Capturing and Validation
  • New Product Approvals
  • Annual Compliance Reviews and Risk Acceptance reviews
  • System Development - Compliance Enhancements
  • Operational Processes Engineering and Optimization
  • Business Continuity Management
  • Project Management
  • Manage Internal Audit Reviews on Operational Risk
  • Maintain Internal and External Relationships
  • Reporting (creation of various risk reports to different forums; Regional and Executive Level)
  • Risk Monitoring
  • Employee Training (on risk management best practices, empowering them to make informed decisions regarding potential risks.)
  • Identified Opportunities for Process Improvement and Cost Reduction through insightful analysis of current risk management practices.
  • Development and UAT Testing
  • Vendor Management

Nedbank
Cape Town

System Specialist
06.2012 - 03.2014

Job overview

  • Risk Management
  • Operational Processes Optimized and Innovation
  • Systems Development and Maintenance Managed
  • Project Management
  • Business Analysis
  • Testing
  • Communication with Internal and External Stakeholders

Nedbank
Cape Town

System Administrator
08.2008 - 06.2012

Job overview

  • Risk Management
  • Operational Processes Optimization and Innovation
  • Systems Development and Maintenance Managed
  • Project Management
  • Business Analysis
  • Testing
  • Communication with Internal and External Stakeholders

Nedbank
Cape Town

Banker
06.2005 - 07.2008

Job overview

  • Various roles in the Retail Banking space
  • Teller
  • Teller 1 / Custodian
  • Banker Fulfilment
  • Sales
  • Back Office

Education

UNISA
South Africa

Bachelor of Science from Informatics
04.2001

Skills

Problem-solving

Flexible and adaptable

Teamwork and collaboration

Friendly, positive attitude

Analytical thinking

Software

MS Microsoft

Jirra

Confluence

Enterprise Architecture

Storyline

Accomplishments

    Nedbank Top Achiever Winner - 2009

Timeline

PPQA (Process and Product Quality Assurance)

Discovery
06.2019 - 06.2024

Business Risk Manager

Nedbank
04.2014 - 08.2018

System Specialist

Nedbank
06.2012 - 03.2014

System Administrator

Nedbank
08.2008 - 06.2012

Banker

Nedbank
06.2005 - 07.2008

UNISA

Bachelor of Science from Informatics
04.2001
Tanille SwartzProcess And Product Quality Assurer | Process Development | System Development | Training | Business Risk And Compliance