Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Taniehl Geyer

Taniehl Geyer

Port Elizabeth

Summary

I previously worked as a Compliance Administrator at MSL UK and as a Breakdown Claims Administrator at EA Breakdown UK under PEX insure. In these roles, I gained experience reviewing reports, ensuring processes met regulatory requirements, and handling sensitive information with professionalism and confidentiality.

I have completed a 120-hour TEFL course and am passionate about teaching English. I am committed to creating positive and supportive learning environments where students feel confident and motivated. I focus on clear communication, patience, and adaptability, tailoring lessons to suit different learning styles and abilities. My goal is to help students build their skills, grow in confidence, and achieve their full potential.

References on request.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Compliance Administrator

MSL UK
Port Elizabeth , South Africa
07.2024 - 10.2024
  • Handled customer complaints relating to insurance policies following accidents.
  • Investigated claim decisions and reviewed policy terms to assess the validity of concerns.
  • Explained policy coverage, exclusions, and outcomes clearly to customers.
  • Worked to resolve disputes fairly and in line with company procedures.

Breakdown assistant

EA Breakdown UK
Port Elizabeth , South Africa
11.2023 - 07.2024
  • Assisted customers during vehicle breakdowns, providing guidance and support in stressful situations.
  • Explained policy coverage, benefits, and procedures clearly to ensure clients understood their entitlements.
  • Coordinated with recovery services and claims teams to arrange timely vehicle assistance.
  • Advised customers on next steps after breakdowns, helping them navigate repairs and claims.

Education

NVQ Level 3 - Teaching English as a foreign language

Teacher record
Home bases
01-2026

GCSEs - GED

essential education
Home based
01-2021

Skills

  • Customer Service and Support
  • Communication skills
  • Problem Solving and Decision-Making
  • Coordination and organisation
  • Teaching and instructional skills
  • Teaching English
  • Lesson Planning & Classroom Management

Languages

English
First Language
Afrikaans
Advanced
C1

Certification

Certified ESL teacher

Timeline

Compliance Administrator

MSL UK
07.2024 - 10.2024

Breakdown assistant

EA Breakdown UK
11.2023 - 07.2024

NVQ Level 3 - Teaching English as a foreign language

Teacher record

GCSEs - GED

essential education
Taniehl Geyer