Tania Stander
Sales Executive
Cape Town,WC
Summary
Dynamic Sales Executive with proven success at WHSE Training College, excelling in business development and relationship building. Expert in sales funnel management and persuasive selling, consistently achieving targets through effective cold calling and strategic planning. Committed to enhancing customer satisfaction and driving revenue growth through exceptional service and follow-up.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sales Executive
WHSE Training College
05.2024 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Implemented strategic sales initiatives, enhancing overall team performance.
- Trained and mentored junior sales staff, fostering professional development.
- Negotiated contracts and pricing with clients, ensuring mutually beneficial agreements.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Met existing customers to review current services and expand sales opportunities.
Sales Executive
WHSE Training College
01.2021 - 05.2023
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Executed sales strategies to achieve monthly targets and drive revenue growth.
- Conducted market research to identify trends and opportunities for product promotion.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Provided product training and support to clients, ensuring optimal usage and satisfaction.
- Developed and maintained comprehensive product knowledge to effectively address client inquiries.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
Creditors
Priority Engineering
2011 - 11.2015
- Processed creditor transactions efficiently, ensuring accuracy and compliance with industry standards.
- Assisted in resolving creditor inquiries, enhancing customer satisfaction through effective communication.
- Maintained detailed records of creditor interactions, supporting streamlined operations and audits.
- Coordinated with finance team to reconcile accounts, improving overall financial accuracy.
- Supported training initiatives for new staff, fostering a collaborative work environment.
- Led process improvement initiatives, optimizing workflows and reducing processing time.
- Ensured compliance with relevant regulations and industry best practices, staying up-to-date on changes affecting the credit industry.
- Participated in regular audits of internal processes to enhance efficiency within the department while maintaining accuracy standards.
- Maintained accurate records of all credit-related activities, facilitating efficient reporting and analysis for management review.
- Prevented fraud losses through vigilant monitoring of suspicious activity on creditor accounts, initiating investigations when needed.
- Managed disputes effectively, investigating issues thoroughly and implementing appropriate resolutions to maintain client satisfaction.
- Achieved timely collections by consistently monitoring outstanding debts and communicating with debtors professionally.
Education
No Degree -
VOORBRUG S.S.S
Western Cape 01.1997 - 12.1998
Skills
Customer service
Relationship building
Sales strategy
Sales planning
Goals and performance
Cold calling
Closing techniques
Persuasive selling
Customer relationship management
Sales follow-up
Price quote preparation
Accomplishments
Completed training with certificates
Incident Investigation 2022
She Representative 2025
Work References
Priority Engineering - Charles Africa
Call no: 021 5346323
WHSE Training College - Jessica-Kolbe-Malan
Call no: 021 9826274
Timeline
Sales Executive
WHSE Training College
05.2024 - Current
Sales Executive
WHSE Training College
01.2021 - 05.2023
No Degree -
VOORBRUG S.S.S
01.1997 - 12.1998
Creditors
Priority Engineering
2011 - 11.2015