Tania Lindeque
Case Manager
Richards Bay,KZN
Summary
Dynamic Case Manager with a proven track record at Richards Bay Medical Institute, excelling in case documentation and problem-solving. Developed comprehensive care plans that enhanced client outcomes and streamlined processes, while fostering collaboration among healthcare professionals. Recognized for strong organizational skills and a commitment to empowering clients through education and support.
Knowledgeable [Desired Position] with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Case Manager
Richards Bay Medical Institute
03.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Trained new case managers, raising team's overall competency and service delivery standards.
- ICD/ CPT coding for all medical aids.
- Sending updates to medical aid.
- Auditing of files.
- Liaising with management.
- Liaising with doctors for treatment plans for LOC.
Case Manager
Netcare The Bay Hospital
03.2022 - 03.2024
- ICD/ CPT coding.
- Updates send to medical aid.
- Ensure all correct information is send to medical aid.
- Ensure authorization number was obtained from medical aid.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Liaising with doctors for treatment plans and LOC/LOM.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Meeting with management on all problems/ queries and new suggestions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Final checking before releasing case.
File Assessor
Netcare The Bay Hospital
10.2015 - 03.2022
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
- Achieved high levels of compliance through regular audits of exemption applications and adherence to established guidelines for qualification determination.
- Produced reports with detailed valuations.
- Make sure all equipment used was charged correctly.
- Auditing of files.
- Final billing of cases.
Education
Certificate - Dementia/ Alzheimer Disease
Dementia Care
Durban, South Africa 04.2001 -
Certificate - Enrolled Nursing Auxiliary
Newcastle Provincial Hospital
Newcastle, South Africa 04.2001 -
Skills
Case management
Timeline
Case Manager
Richards Bay Medical Institute
03.2024 - Current
Case Manager
Netcare The Bay Hospital
03.2022 - 03.2024
File Assessor
Netcare The Bay Hospital
10.2015 - 03.2022
Certificate - Dementia/ Alzheimer Disease
Dementia Care
04.2001 -
Certificate - Enrolled Nursing Auxiliary
Newcastle Provincial Hospital
04.2001 -