Tania Barnard
Medical Receptionist / Manager
Sedgefield
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 20 years.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Medical Receptionist / Personal Assistant
Ear Institute
10.2014 - Current
- As the first point of contact for clients, visitors, and employees, I provided a warm and professional welcome and managed a variety of administrative tasks to ensure smooth day-to-day operations of the practice.
- Duties includes:
- Answer Telephone
- Address enquiries
- Make Appointments
- Take messages
- Solve message requests
- Welcome the patients
- Offer tea/coffee to patients waiting & see to their needs
- Collection of data for statistical purposes Bookkeeping
- Capturing all sales transactions & print invoices
- Receiving of payments • Daily cash up & banking at least every 3rd day or if cash on hand exceeds R5000
- Print & file daily reports when cashing up
- Comply with admin procedure guidelines
- Accept full responsibility for all cash at the branch
- Petty Cash Stock Control
- Receive & Check parcels from suppliers
- Enter stock onto computer & book
- Pricing of repairs
- Stock take on last working day of every month
- Keep stock locked up – accept full responsibility thereof
- Debtors
- Opening of new patient accounts on computer
- Debt collections – Patients & M/Aids
- Hand overs
- Handle debtors queries Admin
- Hand patients the patient information form to complete and assist were necessary
- Forward all admin related paperwork to Head Office
- Forward claims to m/aid
- Petty cash
- Medical aid confirmations / follow ups on claims Audiology • Basic test of hearing aids
- Replacing of ear mould tubing
- Battery replacements
- Repairing broken Ear Moulds
- Measuring tubing on patient’s ears
- Personal assistant to 2 audiologists
- Purchasing of consumables for the office, e.g. Coffee, Tea, Milk, Flowers, etc.
- Assistance with workshops, seminars, etc.
- Any reasonable task received from management
- Backup for Cleaner/Tea girl/Admin Clerk
Medical Receptionist & Office Manager
Diane Parker Physiotherapy
04.2012 - 09.2014
- Switchboard
- Booking of patient appointments
- Welcoming patients and attending to their needs
- Typing of all medical reports
- Invoicing patients on live system
- Maintaining the filing system
- Handling of all Debtors
- Bad debt collection
- Supervising Cleaning / Gardening personnel
- Corresponding with all medical aids
- Sending monthly account statements
- Issuing all rental accounts & receipts
- Helping out with the general running of the centre
- Corresponds with tenants
- Assisting tenants with various queries as well as task
- Personal assistant to Physiotherapists
- Petty cash
- Handling all cash
- Balance sheets
- Doing monthly reports for Bookkeeping company
- Submitting accounts to medical aids / follow up with medical aids
Receptionist & Personal Assistant
Chas Everitt Property Group
03.2007 - 02.2012
- Switchboard
- Advertisements
- Designing of all window cards, brochures, certificates, flyers and adverts
- Uploading properties onto various websites
- Financials in regards to commission and monthly accounts
- General correspondence
- Faxes
- Listings of properties
- Pending Registrations
- Arranging for beetle / electrical compliance / gas installation certificates
- Ordering of stationary
- Marketing
- Postage
- Petty cash
- Travel arrangements
- Managing Directors diary
- Personal assistant to Director
- Assisting Directors family members & friends with various personal tasks
- Offering and making refreshments for customers
- Purchasing of all stationary, coffee, tea, sugar etc.
Education
Grade 12 -
South Cape College
George, South Africa12-2000
Skills
Artistic problem-solving
References
Caitlin, Beare, Audiologist, cbeare.caitlin@gmail.com, 0695563442
Timeline
Medical Receptionist / Personal Assistant
Ear Institute
10.2014 - Current
Medical Receptionist & Office Manager
Diane Parker Physiotherapy
04.2012 - 09.2014
Receptionist & Personal Assistant
Chas Everitt Property Group
03.2007 - 02.2012
Grade 12 -
South Cape College
Similar Profiles
Caroline RangerCaroline Ranger
Cochlear Implant Patient Care Coordinator at Michigan Ear InstituteCochlear Implant Patient Care Coordinator at Michigan Ear Institute
Julie JohnJulie John
Senior Research Finance Officer at UCL - EAR InstituteSenior Research Finance Officer at UCL - EAR Institute
KRISTEN PIAZZAKRISTEN PIAZZA
Professional Practice 1-6 (Student Audiologist) at Pennsylvania Ear InstituteProfessional Practice 1-6 (Student Audiologist) at Pennsylvania Ear Institute
Natasja PrinslooNatasja Prinsloo
Holistic Therapist at Self EmployedHolistic Therapist at Self Employed
Paul OughtonPaul Oughton
Senior Customer Success Manager at SalesforceSenior Customer Success Manager at Salesforce