TANELE MLANGENI

- Helping the Human Capital Manager to create and instate in the recruitment process, to fill company job vacancies
- Supporting employees by providing answers to their questions and addressing their issues
- Helping to prepare training programs
- Conduct interviews with job applicants for organizational positions
- Filing HR documents and communicating with the HR manager on all matters relating to human resources

- Ensuring employee personal details are updated
- Monthly Employee Verification

- Report writing

- Assisting in Employment Relations matters, for instance; grievances.

• Attended meetings, took notes and tracked action items.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
• Oversaw personal and professional calendars and coordinated appointments for future events.

• Greeted customers and helped with product questions, selections, and purchases.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Balanced and organized cash register by handling cash.
• Working individually and within a team to provide overall exceptional customer service.