Tamsanqa Gogoba
CAPE TOWN
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
8
8
years of professional experience
Work History
Security Officer
Fidelity
11.2024 - 04.2025
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Assistant Manager
Stidio88
02.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Production Manager
SilvertreeBrands (UCOOK)
07.2018 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Stock Supervisor
Dee's Liqour Store
01.2017 - 11.2018
Education
High School Diploma -
THEMBELIHLE SECONDARY
CAPE TOWN 04.2001 -
Skills
Access control
Crime prevention
Emergency management
Visitor tracking
General security
Report writing
Incident reporting
Timeline
Security Officer
Fidelity
11.2024 - 04.2025
Assistant Manager
Stidio88
02.2022 - 10.2023
Production Manager
SilvertreeBrands (UCOOK)
07.2018 - 08.2021
Stock Supervisor
Dee's Liqour Store
01.2017 - 11.2018
High School Diploma -
THEMBELIHLE SECONDARY
04.2001 -
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