Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tamryn Bester

Tamryn Bester

Green Village ,WC

Summary

Dedicated and reliable team member with strong leadership potential and hands-on experience supporting day-to-day operations. Known for excellent communication, problem-solving skills, and a commitment to customer satisfaction. Proven ability to train and guide staff, handle challenges calmly, and ,maintain high performance in fast-paced environments. Eager to grow into a leadership role and contribute to team success

Overview

5
5
years of professional experience

Work History

Level 1 Helpdesk Agent

Dk Wireless
05.2025 - 09.2025
  • Provided technical support for hardware and software issues, ensuring prompt resolution for end-users.
  • Managed ticketing system to track and prioritize user requests, enhancing response efficiency.
  • Assisted in troubleshooting network connectivity problems, improving overall system performance.
  • Documented solutions and created knowledge base articles for future reference and training purposes.

Coordinator / Assistant Manager

Rapid Networks
02.2022 - 05.2025
  • Coordinated project timelines and resources to ensure successful execution of departmental initiatives.
  • Developed and maintained tracking systems for project deliverables, enhancing visibility and accountability.
  • Facilitated communication between cross-functional teams to streamline workflows and improve collaboration.
  • Analyzed operational processes, identifying areas for improvement to enhance overall efficiency.
  • Managing emails, phone calls and meetings
  • Train and guide new employees
  • Doing follow-up calls making sure clients is satisfied
  • Handle customer concerns and complains professionally and calm

Administrator /Construction Site Supervisor

Omega Pty Ltd
10.2021 - 02.2022
  • Streamlined administrative processes to enhance office efficiency and reduce turnaround times.
  • Coordinated scheduling and communication between departments, ensuring alignment on project timelines.
  • Developed and maintained filing systems, improving document retrieval and organization.
  • Assisted in budget preparation by tracking expenditures and providing accurate reports.

Store Assistant

Senqu
05.2020 - 12.2021
  • Assisted customers in locating products and addressing inquiries to enhance shopping experience.
  • Stocked shelves accurately, ensuring product availability and visual appeal.
  • Operated cash register efficiently, processing transactions and managing cash handling procedures.
  • Maintained cleanliness and organization of store environment to comply with safety standards.

Butchery Assistant

Checkers
01.2021 - 10.2021
  • Assisted in meat preparation and portioning, ensuring high quality and freshness standards.
  • Operated slicers and grinders, maintaining equipment safety and cleanliness protocols.
  • Supported inventory management by tracking stock levels and assisting with restocking efforts.
  • Collaborated with team members to fulfill customer orders efficiently and accurately.

Education

Weston High School
Vredenburg, South Africa

Skills

    Strong communication (verbal & written)
    Customer service & sales support
    Leadership & team coordination
    Task scheduling & administration
    Problem-solving & conflict resolution
    Active listening & interpersonal skills

    Attention to detail

    Time m anagement

Languages

English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)

Timeline

Level 1 Helpdesk Agent

Dk Wireless
05.2025 - 09.2025

Coordinator / Assistant Manager

Rapid Networks
02.2022 - 05.2025

Administrator /Construction Site Supervisor

Omega Pty Ltd
10.2021 - 02.2022

Butchery Assistant

Checkers
01.2021 - 10.2021

Store Assistant

Senqu
05.2020 - 12.2021

Weston High School

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Tamryn Bester