Tammy Chesny Arendse

KEY RESPONSIBILTIIES

Coordinate site visits for potential clients.

Managed events in sports, arts, entertainment, academics, conferences, and MICE.

Maintained outstanding financial and operational documentation.

Established and strengthened customer and supplier loyalty.

Demonstrated expertise in managing event budgets.

Managed all phases of event execution, from initial planning to finalization.

Maintain data integrity by entering opportunities into booking systems for precise reporting.

Managed calendar efficiently, ensuring stakeholders were informed of upcoming events.

Work with other divisions in Stellenbosch University, other business units and all internal environments in Stellenbosch University.

Ensure that contracting and deposits for bookings are actioned in a timely fashion, as per the company standards and expectations.

Act as the first point of contact for all event and facility rental enquiries

Involvement in PR and media management.

Involvement in Event Operations from booking staff to ensuring all events are compliant under National, local and SU regulations.

Event staff procurement, management, and facilitation of enumeration.

Entered data, generated reports, and produced tracking documents.

Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

• I am responsible for multiple facets of marketing, events coordination, and communications. Responsibility includes but is not limited to:
• Events Co- Ordinator:
• Supply Head Office with a consolidated annual event calendar.
• Consulting with clients and suppliers (off-site) when and where needed.
• Drafting proposals.
• Preparing and ensuring all bookings are accurate and in line with SOP’s.
• Continuously building relationships throughout the various corporate.
• Ensure continuous Medical Education Lectures/conferences, public awareness campaigns and annual events are planned, marketed, and executed effectively.
• Consulting with clients and suppliers, when need be, is part of my daily tasks, leading me to maintain and create relationships with the media.
• Managing several events, ensuring guests and organizers are well looked after and supporting banqueting where needed.
• Spend time at each function/event to ensure that the guests and organisers are well looked after, and to support banqueting where needed.
• Meet fundraising targets for each mission through cash or in-kind donations or funds raised at events, as established in the budget.
• Ensure accurate timeous invoicing and payment received.
• Optimise sales and profitability through an effective and efficient reservations process while enhancing existing client relationships.
• Marketing:
• Orientating of specialist doctors is done on a weekly basis, to the feeder areas such as Mitchells Plain, Khayelitsha and Strandfontein.
• Maintaining the referral database for supporting General Practitioners in the feeder areas.
• Marketing material and patient value add is ordered timeously and enough stock levels are maintained.
• Continuously seek ways to maximise revenues and profits by up-selling facilities and services.
• Identify media contacts, create, and maintain relationships with the media, and work toward consistent print, electronic, radio and TV coverage.
• Understand the brand identity and ensure it is followed at all branches.
• Communication:
• Conducting daily ward rounds and providing feedback on all housekeeping and maintenance issues, in addition, ensuring that it gets resolved.
• Establish rapport with guests, maintain effective customer relationships and handle guest enquiries, and requests either personally or telephonically.
• Submitting a weekly report covering the following: weekly doctors’ feedback, daily patient ward rounds; housekeeping; maintenance and front -of- house matters; customer complaints; staff recognition campaign, events updates and marketing material or related activities.

• Assisting with production, exhibition, and event planning.
• Designing, printing, and sending off marketing material (Posters, invitations, pamphlets, and brochures).
• Networking with well-known artists daily.
• Drafting weekly reports based on the updates of every production.
• Daily checks within the theatre as well as backstage for any glitches that need to be addressed by the technical and housekeeping department.
• Ensuring that the program is well run during every production, especially backstage, when artists needed anything.
• Weekly administrative work which I needed to fulfil and ensure that all filing was done constructively.

• Promoting various products at different stores on the weekend.

• Welcoming customers into the restaurant, and kindly directing them to their seats. Communicating effectively with customers to ensure they receive their meals timeously, well prepared, and correctly. Always portray professionalism and conduct my daily duties in an ethical way.

• Met with clients, alongside the Events Manager to view outsourced venues for client events.
• Assisted with event planning and ensured that each client's administrative portfolios were correct and in order.

• Answered and directed phone calls.
• Organized and scheduled appointments.
• Planned meetings and took detailed minutes.
• Wrote and distribute emails.
• Developed and maintained a filing system.