Tammy Brownlee
RECEPTIONIST/ OFFICE ADMINISTRATOR
Cape Town
Summary
As a dedicated professional, I understand the importance of providing personalized attention and backup plans to clients. With extensive experience in the service industry, I have honed my skills in exceeding client expectations. Key strengths contributing to my success include years of sales experience, exceptional relationship-building abilities, and effective communication skills in both English and Afrikaans. Adept at problem-solving and sourcing solutions, I thrive in a team environment. Working independently and taking initiative come naturally to me as I am self-motivated and capable of delivering high-quality work under pressure. Additionally, my willingness to learn and adapt, coupled with accuracy, determination, and self-confidence, make me an asset to any new venture. I take great satisfaction in sourcing solutions that excel in meeting clients' needs and hold deep respect for diverse cultures within the workplace. Adapting to any situation is second nature to me as I have always worked closely with people and possess a special passion for connecting with others.
Overview
27
27
years of professional experience
Work History
Personal Assistant (Temp)
Mimic King
1 2023 - Current
- Quick books experience, Making call/receiving calls to and from clients, Assisting with any ad-hoc tasks, Filing
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Office Administrator/Front Desk Receptionist (Temp
PAM GOLDING PROPERTIES
02.2024 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Sales and assistant Manager
Spareyota
01.2001 - 01.2022
- Training of new staff, Walk in Sales, Client services, Order and buying stock, Cashier, Phone sales
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Nail artist on overseas Crew ships
Steiner
01.1998 - 01.2001
- Nail Artist, Beauty consultant
Education
High School Diploma -
On Request
Cape Town 04.2001 -
Skills
Calendar Management
Client Relations
Customer Service
Strong Communication Skills
Time Management
Administrative Support
Microsoft Office proficiency
Multitasking and Organization
Personal Correspondence
Call Screening
Team collaboration abilities
Database entry
Strong Work Ethic
Dedicated Team Player
Invoice Processing
Discretion and Confidentiality
FLUENT IN English and Afrikaans
Filing and data archiving
Valid Driver's License
Application
I hope my application will be considered favourably.
Timeline
Office Administrator/Front Desk Receptionist (Temp
PAM GOLDING PROPERTIES
02.2024 - Current
High School Diploma -
On Request
04.2001 -
Sales and assistant Manager
Spareyota
01.2001 - 01.2022
Nail artist on overseas Crew ships
Steiner
01.1998 - 01.2001
Personal Assistant (Temp)
Mimic King
1 2023 - Current
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