Tamima Silinda
Information Technology Student
Johannesburg,GP
Summary
Dynamic sales professional with a proven track record at OSMANLIOUD Perfumes, excelling in customer relationship building and inventory management. Leveraging analytical problem-solving and retail visual merchandising skills, I consistently enhanced customer satisfaction and drove sales growth through personalized service and effective communication.
Well-qualified assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Sales Assistant
OSMANLIOUD Perfumes
12.2022 - 01.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Waitress
MAD NOMAD
01.2022 - 10.2022
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Higher Certificate in Information Technology Engin - Information Technology
Eduvos College
Johannesburg, South Africa06.2026
International Travel Diploma - Aviation/Travel Management
TPTT Academy
Springs Geduld10.2024
Skills
Analytical problem-solving
Transaction management
Display construction
Retail visual merchandising
Timeline
Sales Assistant
OSMANLIOUD Perfumes
12.2022 - 01.2025
Waitress
MAD NOMAD
01.2022 - 10.2022
Higher Certificate in Information Technology Engin - Information Technology
Eduvos College
International Travel Diploma - Aviation/Travel Management
TPTT Academy