Tamieke Nieuwoudt

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• Managed a team of promotion coordinators, ensuring smooth execution of campaigns and timely completion of tasks.
• Developed comprehensive post-campaign reports that detailed performance data and insights, informing future strategy decisions for the company''s promotions.
• Coordinated cross-functional teams to execute large-scale events, creating memorable experiences for consumers and driving brand loyalty.
• Championed corporate social responsibility initiatives linked to promotional activities, enhancing the company''s reputation as a socially conscious brand.
• Mentored junior staff members in best practices for promotion management, fostering professional development within the team.
• Increased customer engagement through innovative in-store events and targeted marketing initiatives.
• Managed day-to-day functions of promotion and marketing departments.
• Utilized e-mail, social media, radio and TV to highlight products and services.
• Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
• Optimized promotional budgets to ensure maximum return on investment while maintaining a high level of quality in promotional materials.

• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Built rapport with guests through friendly conversation, leading to repeat business and word-of-mouth referrals.
• Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
• Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
• Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
• Increased table turnover rate by effectively managing seating arrangements and guest flow.
• Fostered a positive work atmosphere, promoting open communication between staff and management.
• Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.

• Estimator
• Telephonic customer queries and complaints
• Quote estimations for scaffolding
• Quote estimations for paint
• Daily diaries to calculate manpower needed and hours.
• Reduced time spent on data entry tasks, implementing an organized system for tracking historical pricing information.
• Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
• Identified areas of risk during preconstruction phase, recommending appropriate mitigation strategies to prevent costly delays or changes later on in projects.
• Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
• Analyzed designs and performed accurate cost analysis.
• Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.

• Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
• Established budgetary controls for projects, monitoring expenses closely to prevent overspending.
• Created an efficient system for tracking project milestones, resulting in improved accountability among team members.
• Achieved on-time completion of projects with diligent scheduling and resource management.
• Streamlined workflow processes for improved team productivity and project outcomes.
• Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
• Prioritized schedules to meet project goals and overall customer satisfaction.
• Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
• Managed successful day-to-day operations of projects by maximizing productivity from available resources.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
• Developed detailed event reports, documenting all aspects of each event.

• Greeted clients warmly upon arrival, promoting a friendly and welcoming atmosphere within the salon.
• Assisted senior hairstylists in various tasks, resulting in efficient salon operations and increased customer satisfaction.
• Continuously updated product knowledge by attending workshops and trainings to ensure accurate recommendations for clients'' specific needs.
• Maintained thorough knowledge of salon services and pricing to accurately inform clients and upsell when appropriate.
• Maintained a clean and organized workstation, ensuring optimal work conditions for both clients and stylists.
• Completed advanced training courses on cutting-edge techniques to improve skillset and stay current with industry trends.
• Built strong relationships with clients through consistent follow-up calls after appointments, enhancing customer loyalty.
• Supported team members during peak hours by taking on additional responsibilities as needed, resulting in smooth workflow and satisfied customers.
• Performed basic salon duties such as shampooing, conditioning, blow-drying, and styling under the supervision of experienced hairstylists.
• Answered telephone calls to provide information and schedule new appointments.
• Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Used social media platforms to promote salon and services.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

• Assisted in training new hires on salon procedures and protocols ensuring a smooth transition into the workplace.
• Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
• Collaborated with fellow team members to maintain a cohesive work environment that fostered growth among staff members.
• Participated in weekly team meetings to discuss salon performance goals, strategies for improvement, and any upcoming promotional events or activities.
• Provided stylists with valuable input during consultations, offering suggestions for clients based on their hair type and desired style outcome.
• Maintained up-to-date knowledge of industry trends through continuous education sessions, allowing for better assistance to stylists in creating fashionable hairstyles.
• Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
• Maintained client confidentiality by securely managing personal information and respecting privacy boundaries.
• Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
• Educated clients on proper hair care techniques, recommending appropriate products for their specific needs.
• Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
• Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
• Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
• Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.

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• Balanced a high volume of walk-in appointments with pre-scheduled bookings, demonstrating adaptability and strong time-management skills in a fast-paced environment.
• Maximized productivity during peak times by effectively managing multiple clients simultaneously while maintaining quality service delivery.
• Maintained a clean and organized work station, ensuring adherence to salon hygiene standards and overall aesthetic appeal.
• Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
• Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
• Mentored junior stylists on latest trends and best practices, contributing to their professional development within the salon team.
• Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
• Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
• Collaborated with salon management to develop promotional campaigns or special events, driving increased revenue and attracting new clientele.
• Continually expanded industry knowledge through participation in workshops, trade shows, and certification courses, enhancing service offerings to clients.
• Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
• Investigated and resolved complaints to satisfy guests and maintain good business practices.
• Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
• Answered phone calls and emails to schedule client appointments.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

• Best Practical Student of the Year, 2018
• Best Practical Student of the Year, 2019
• Best Make up Student of the Year, 2019
• Best Pop-up Business Stand of the Year, 2019

• Goal Defense for 1st Netball Team, 2015 to 2016
• Mej. Valia Finalist, 2014